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SPi Global targets 30,000 employees in three years

By Abigail L. Ho
Philippine Daily Inquirer
First Posted 19:31:00 10/01/2010

Filed Under: business, business process outsourcing (BPO), Company Information

SPI GLOBAL Holdings Inc., the business process outsourcing arm of the Philippine Long Distance Telephone Co., aims to more than double its employee base in the next three years.

Speaking at the chief executive officers forum of the International Contact Center Conference and Expo 2010, SPi Global chief executive Maulik Parekh said the company was targeting to grow its current manpower base of around 14,000 to 30,000.

These new employees would be spread over new sites that the company also planned to open, both here and abroad, within that timeframe, he said.

Without being specific, he said SPi Global planned to put up facilities in Latin America as part of its overall expansion plan. Additional locations in other countries were also in the pipeline.

He said that in the Philippines, the company was looking at more provincial sites, prompted by the success of its facilities in Iloilo and Dumaguete.

Revenues should also triple within four years, he had earlier said, from last year?s $185 million to around $500 million. The biggest chunk of these would still come from local operations but would be driven by global expansion.

The company in late August launched its new brand, SPi global, representing a consolidation of SPi Technologies Inc. and ePLDT Ventus Inc.

PLDT had earlier placed all its contact center operations under ePLDT Ventus. ePLDT is the telecommunications? giant?s information technology arm, which had BPO, gaming, and data center businesses under it.

The purchase of SPi Technologies spurred PLDT?s further expansion in the BPO space, and eventually the consolidation of all BPO businesses under the SPi Global umbrella.

SPi currently operates 24 sites, 11 of which are in the Philippines, and employs around 11,000 individuals. Apart from the Philippines, other facilities are located in Vietnam, India, Europe, and the United States.

It claims to be the largest Filipino-owned BPO company.



Copyright 2013 Philippine Daily Inquirer. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.



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