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Call center sector revenues hit $10B

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Revenues of call centers in the country hit a record $10 billion in 2013 amid sustained strong demand to serve traditional, English-speaking markets such as the United States.

Posted: May 2nd, 2014 in Headlines | Read More »

BPO in PH is pride of UK

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INQUIRER FILE PHOTO

Since the Philippines became the first business process outsourcing (BPO) hub for the United Kingdom’s foreign offices two years ago, the British government has saved roughly 2.3 million pounds (P192 million).

Posted: February 16th, 2014 in Headlines | Read More »

Call centers to provide more jobs in 2014, says congressman

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INQUIRER FILE PHOTO

Call centers or business process outsourcing companies will remain a major source of employment in 2014, and could provide up to 124,000 new full-time jobs this year, according to Pasig Representative Roman Romulo.

Posted: January 1st, 2014 in Latest Business Stories | Read More »

Cebu seen as viable site for BPO firms

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Metro Cebu has remained a viable alternative office destination for business process outsourcing (BPO) firms, despite recent calamities, property consultancy firm CBRE Philippines said last week.

Posted: December 1st, 2013 in Headlines | Read More »

A mischievous health message

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It’s noteworthy that the Department of Health (DOH) has trained its eyes on the health issues of call center workers. It is well known that these workers are at risk of developing all sorts of illnesses ranging from ulcers to cardiovascular disease and even HIV/AIDS.

Posted: May 31st, 2013 in Columnists,Featured Columns,Headlines,Inquirer Columns,Inquirer Features,Science and Health | Read More »

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