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BPO in PH is pride of UK


Since the Philippines became the first business process outsourcing (BPO) hub for the United Kingdom’s foreign offices two years ago, the British government has saved roughly 2.3 million pounds (P192 million).

Posted: February 16th, 2014 in Headlines | Read More »

Call centers to provide more jobs in 2014, says congressman


Call centers or business process outsourcing companies will remain a major source of employment in 2014, and could provide up to 124,000 new full-time jobs this year, according to Pasig Representative Roman Romulo.

Posted: January 1st, 2014 in Latest Business Stories | Read More »

Cebu seen as viable site for BPO firms


Metro Cebu has remained a viable alternative office destination for business process outsourcing (BPO) firms, despite recent calamities, property consultancy firm CBRE Philippines said last week.

Posted: December 1st, 2013 in Headlines | Read More »

A mischievous health message


It’s noteworthy that the Department of Health (DOH) has trained its eyes on the health issues of call center workers. It is well known that these workers are at risk of developing all sorts of illnesses ranging from ulcers to cardiovascular disease and even HIV/AIDS.

Posted: May 31st, 2013 in Columnists,Featured Columns,Headlines,Inquirer Columns,Inquirer Features,Science and Health | Read More »

Strong currency hurts Philippine call centers

INQUIRER file photo

The peso’s rise is hitting call centers in the Philippines, handicapping the global leader in the lucrative business as it combats a challenge from top rival India, industry officials said Wednesday.

Posted: December 26th, 2012 in Latest Business Stories | Read More »

PH is top choice for ‘offshoring’

Jones Lang LaSalle

THE PHILIPPINES, India and China are the top three global shoring locations for corporations based on the number of jobs created in shared service centers, call centers and technical support centers from 2008 to 2011, according to a new report from global real estate adviser Jones Lang LaSalle.

Posted: November 30th, 2012 in Editor's Pick,Headlines | Read More »

Philippines predicts $15B from call centers by 2016


The Philippines expects to boost its revenues from call centers to nearly $15 billion by 2016, sustaining its three-year lead over rival India, industry leaders said Tuesday.

Posted: September 18th, 2012 in Latest Business Stories | Read More »

Looks like call centers staying


Labor Secretary Rosalinda Baldoz has welcomed the defeat in the United States Senate of House Resolution No. 3696, or the “United States Call Center Worker and Protection Act,” which would have prohibited American companies from setting up call centers in foreign countries, including the Philippines.

Posted: August 20th, 2012 in Latest Business Stories | Read More »

Convergys to put up call centers in Davao


Convergys, reputedly the world’s largest call center company, is set to put up two call centers in the city.

Posted: July 6th, 2012 in Headlines | Read More »

Invest in PH, foreign traders urged


German and Canadian entrepreneurs have been urged to consider doing business in the Philippines, which has seen a phenomenal rise in the number of call centers as well as business and knowledge process outsourcing (BPO/KPO) firms.

Posted: June 3rd, 2012 in Latest Business Stories,Photos & Videos | Read More »

PH should not pin hopes on BPO, says think tank

INQUIRER file photo

The Philippine government should not pin too much hope on call centers and other business process outsourcing (BPO) companies as a means of boosting local employment and the economy, warned the independent think tank Ibon Foundation.

Posted: January 29th, 2012 in Latest Business Stories,Photos & Videos | Read More »

Gov’t urged to help local science and technology sector, not call centers


The government should not pin too much hope on the buiness process outsourcing industry, and recent statements by President Barack Obama to bring outsourcing jobs back to the United States highlight the risk of doing so, acording to the Ibon Foundation.

Posted: January 28th, 2012 in Latest Business Stories | Read More »



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