Learn strategies to improve customer retention program

Customer satisfaction begins with understanding the customer. Learn the processes in the customer journey, engage the customer in each stages, and lead them towards path to purchase.

Attend the Customer and Account Service Management Seminar 2019 on October 22, 2019 at AIM Conference Center, Makati City, PH.

Learn More: https://www.fmi.com.ph/events/customer-and-account-service-management-seminar-2019-october/

This seminar will widen your knowledge on strategies, approaches, tips and techniques on customer retention.

Learn how to motivate employees to render excellent customer service, handle customer objections, and resolving customer issues quickly.

Bernard San Juan III sharing his knowledge, tips and techniques with the delegates

Customer and Account Service Management Seminar will enrich delegates on how to keep and delight customers at all times.

This program is designed for Sales Managers, Customer Service Representatives and Agents, Customer Care Personnel, Business Development Managers, Fund Raisers, Account Managers, Account Officers, Sales Executive, Sales Representatives, Branch Heads, Business Owners, Key Account Managers, Group Key Account Specialists, National Key Account Managers, Retail Category Buyers, Trade Marketing Team, Merchandising and Promotions Officers, Front Liners and those who are involved in the business of selling products/services and customer relation management.

Class Photo – Customer and Account Service Management Seminar July 2019 Edition

Delighting customers at all times!

Attend Customer and Account Service Management Seminar 2019 on October 22, 2019 at AIM Conference Center, Makati City, PH.

This program is organized by Fiera de Manila, Inc. (www.fmi.com.ph)

For inquiries, call: +632-896-0639, 896-0637, email: [email protected], visit website: www.fmi.com.ph

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