Toyota offers to fix potential braking issues for over 28,000 Raize units
This picture taken on October 31, 2022 shows the logo of Toyota Motor displayed at a car showroom in Tokyo. (Photo by Yuichi YAMAZAKI / AFP)
Toyota Motor Philippines (TMP) has launched a service program to fix potential braking issues for more than 28,000 Raize units sold in the country.
According to an advisory from the Department of Trade and Industry (DTI), the automotive giant is offering to reprogram the engine control units (ECU) of Raize models that were manufactured from December 1, 2021 to July 15, 2024.
TMP said the program will cover 28,828 units of these vehicle models.
“Due to improper programming of the engine ECU, under certain driving conditions, such as frequent braking operation in high altitude areas, there is a possibility that the suction pressure in the brake booster could not be maintained as designed,” Toyota said in its notification dated Feb. 14 to the DTI.
“If this occurs, this could make the brake pedal harder to press, which means the vehicle might take longer to stop,” it added.
Toyota said that customers who purchased these units will be notified through an official notification letter and will be invited by authorized Toyota dealers to perform the necessary reprogramming of the ECU.
The firm said that the service will be free of charge for the affected vehicle owners.
“Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary reprogramming of the Engine ECU and prevent problems from occurring,” said TMP.
“Customers may also schedule the repair during the periodic maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule,” it added.
In 2024, TMP sold 218,019 vehicle units in the Philippines, maintaining its wide lead in the industry with its market share of 46.6 percent.
Back in January, the company also sold 18,078 units, improving its market share to 48 percent.
