Palace: US healthcare service provider to invest P800M in medical BPO in PH

WASHINGTON D.C., United States — American healthcare services provider Optum will invest some P800 million in medical business process outsourcing (BPO) in the Philippines that is expected to create about 1,500 jobs, Malacañang said on Tuesday (Wednesday Manila time).

According to the Presidential Communications Office (PCO), President Ferdinand “Bongbong” Marcos Jr. and his delegation in Washington met with a top official of Optum, which is part of the United Health Group.

John Prince, president and COO of Optum, said the firm is committed to the Philippines and lauded the “strategic partnership that we have for a very long time.”

“I’m a really big believer that great things happen to great teams and we have a great team in the Philippines,” Prince said, as quoted by the PCO.

He added that the investment is part of the company’s efforts to broaden its operations.

Marcos welcomed Optum’s medical BPO investment, which is set to employ some 1,500 Filipinos.

According to the PCO, Optum, in March this year, already met with the Board of Investments (BOI) to discuss details of their planned new project in Davao and queries on the importation of equipment.

Since 2011, UHG/Optum has invested P5.1 billion in operating four sites in  the country – Taguig, Muntinlupa, Quezon City, and Cebu City.

The PCO said UHG’s Optum business in the country provides a broad range of healthcare information management services, including clinical, revenue cycle management, pharmacy services and benefit management, payment integrity, quality and risk adjustment, technology, and other services delivered across voice, non-voice and blended processes.

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