PLDT teams up with Orange

PLDT Inc. is partnering with France’s Orange to improve its services for customers making international calls.

The partnership with Orange’s wholesale arm involves the latter’s voice aggregation services to “deliver better quality of service to millions of customers globally.”

Moreover, PLDT and Orange will jointly implement voice traffic management solutions and anti-fraud solutions for calls.

PLDT said in a statement that Orange was the preferred aggregator for voice traffic. Under the agreement, it will handle all global inbound traffic terminating on the PLDT and Smart network.

“We are excited to partner with a global expert who understands what we do and helps us do it better. This partnership with Orange is part of a broader PLDT Group program to improve customer experiences in and outside of the Philippines,” Katrina Luna-Abelarde, first vice president and head of PLDT-Smart International and Carrier Business Group, said.

Orange runs a global business services presence and is a mobile network operator in 26 countries. INQ