Australian BPO expands operations in Clark

Australian business process outsourcing firm Beepo has expanded its operations in Clark, which the company deemed a strategic location for recruiting highly skilled professionals who meet its clients’ requirements.

In a statement, state-run Clark Development Corp. (CDC) said Beepo had increased its employment base to 160 as of May this year from only 15 when the company started operations in April 2014.

Beepo chief executive officer Aimee Engelmann was quoted as saying that the company’s expansion was due to a number of advantages offered by Clark, which include the availability of talent, streamlined incorporation process, adequate facilities for both commercial and leisure activities, and ease of travel.

Engelmann also cited the convenience of being near the airport, hotels and offices and the benefits of being able to tap government support in the form of tax incentives and other privileges of locating within a freeport zone.

The CDC also cited the Beepo website as stating that there had been “an increasing number of Australian organizations outsourcing various core and non-core positions to offshore service providers in the Philippines. And while Manila has been the dominant choice for locations, Clark, located an hour north, is quickly becoming the better choice for Aussie business-owners wanting to get away from the overly congested capital.”

According to Beepo, over a quarter of a million jobs will be sent to the Philippines from Queensland businesses alone in the next 10 years.

Beepo offers services that include graphic design, digital marketing, social media, sales and lead generation, sales support, human resources support, administration and bookkeeping and business start-up.

CDC said Clark Freeport had been steadily gaining recognition for being one of the more attractive locations for the business process outsourcing industry.

In 2010, CDC said it was awarded Center of Excellence in Information and Communications and Technology by the IT-Business Process Association of the Philippines (IBPAP), Commission on Information and Communications Technology and the Department of Trade and Industry (DTI).