BOC blacklists cargo forwarders


MANILA, Philippines—The Bureau of Customs (BOC) has blacklisted at least 20 freight forwarders and other firms behind undelivered balikbayan boxes and mail fraud schemes that victimize mostly overseas Filipino workers (OFWs).

Among the firms blacklisted by the BOC, in coordination with the Department of Trade and Industry-attached Philippine Shippers Bureau (PSB), D’Winner Logistics Philippines Inc., LCSN Express Movers Inc., Transtech Global Philippines Inc., Wide-Wide World Express Corp., MC Plus Inc., 2GO Express, Aerosend, Alas Cargo Philippines, Associated Consolidation Express, Dausan International Forwarders, FACF Parcel Delivery, R & M Cargo Services, VCG Customs Brokerage, and Manila Broker.

The BOC advised the public not to deal with these freight companies and their foreign contacts or consolidators which include the following: Cityline Cargo, Maru Cargo Logistics, SCRL Cargo, Trico International, Smooth Express, Shipping Express, North and South Express Cargo, Hagibis Express and Al Rodah Marine Cargo.

According to the BOC, most of the balikbayan boxes were not released due to the nonpayment by the forwarders of customs duties and other fees, “causing prejudice to the claimants, who are all OFWs.”

In an earlier BOC media forum, PSB head Victorio Mario Dimagiba explained that the revocation of the firms’ accreditation was due to mounting complaints from OFWs whose balikbayan boxes never reached their destination.

He urged the OFW victims of the freight forwarders to file their complaints with either the BOC or PSB.

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  • foreignerph

    The real problem is probably not that these forwarders are unreliable, but that they don’t pay enough “fees” or simply said bribes to the customs officials. The boxes are probably not lost but pillaged by the customs.

  • Mary Grace Torres

    2Go Express? really? even known companies take advantage the sad, disappointing & unreliable. Kudos to BOC for taking action with regards on this matter. why EMS not included, lol! my current forwarder is the best..’nuf said :D

  • dennis

    My advise to BOC is if there is any “changes” in systems,payment procedure etc eh dapat ipalagay nyo yan sa Newspaper. Bakit ngayon lang lumabas ang balitang ito? Is this a kind of “Christmas Carol” at ang mga kawawang OFW ang maipit sa gitna dahil sa nag-u-umpugang mga bato? Gaya ng nasabi sa balita dito na…”According to the BOC, most of the balikbayan boxes were not released due to the nonpayment by the forwarders of customs duties and OTHER FEES, “causing prejudice to the claimants, who are all OFWs.”….Aba eh ayusin nyo naman ito!
    Alam nyo,sa tutoo lang,kapag nadidinig ko yung salitang BOC at Other Fees??? eh kinakabahan na ako eh,lalo na at papasko na naman.

    • haybuhay69

      ang mali kasi ng mga forwarder na to, hindi man lang pinapaalam sa mga customer na anjan na yung cargo at na hold sa customs, tpos hahayaan nlang nila dun mabulok.

      Try mo sa fedex magpadala or sa DHL, pag na hold ang cargo mo eh meron kagad tatawag para sabihin kung bakit at kung pano marerelease.. yun ang pagkakaiba.. so hindi talaga BOC problem to, problema tlaga to ng mga forwarder na yan

      • dennis

        Pards,ang pinag-uusapan dito eh “Cargo”…so,we must have an idea na medyo bulky yung object! Do you think with it´s COST,makakatipid ang fedex or DHL na sinasabi mo? Let me say,i ask you to send me a Generator through fedex or DHL dahil wala kaming koryente dito because of Hurricane Sandy,will you send it?…So,dapat talaga eh maayos ang problema with Forwarders! Hindi yung DHL or Fedex ang solution.

      • haybuhay69

        di mo nman nakuha brad.. ang ibig ko sabihin, kung reputable na cargo forwarding yan, ke generator o sing sing na maliit pa yan.. iinform ka pag na hold sa customs at hindi hahayaang ma stock lang dun ng forwarder.. gets mo na? kasi ganun ang ginagawa ng mga blacklisted na company na to.. pag na hold eh hinahayaan lang nila sa customs hanggang mabulok.

    • peningning

      uhm clarify ko lang po. with regards sa customs duties, taxes and other fees. standard po yan na babayan sa customs. responsibility and liability na po yan sa mga freight forwarders/cargo consolidators na magbayad ng mga taxes in behalf sa kanilang mga clients dahil binabayaran naman sila sa freight and other charges. hindi na po kasi yan kailangan ipost sa mga news papers dahil sa processing po ng import entries, nakanotify na po yung broker/forwarder na magbayad ng taxes. yung mga unclaimed or hindi pa na file na entries ai pinopost po yan ng BOC sa public corridor ng customs house.  discretionary na po yan sa collector if ipapapublish nya sa newspaper. lets just be thankful na inaaware tayo ng psb and boc na hindi na tayo mag transact nga business with the aforementioned freight forwarders. liable talaga ang mga forwarders, dahil hindi nila inaalagaan ung mga cargoes ng kanilang client.

      • dennis

        Thanks for your reply.Dapat eh inaalisan nyo ng “Docking Permit” or “License to operate business” yang mga yan! Isipin mo,ang magiging kawawa diyan eh yung mga galing pa sa Europe or somewhere far away which takes 2 months bago dumating yung package,tapos at the middle eh ganun na lang ang mababalitaan?

  • Iggy Ramirez

    Is it just me or am I seeing some improvement in governance? 

    My sympathies to those whose boxes never reached their families but it was a loss that will never be in vain. 

    With this kind of development and some violators getting punished, I may have to start trusting my government again.

  • CliffordM

    THE BOC should publish it this on all Newspapers and Big TV Networks.Expose and Anti-connivance strategy,anti-bribery and Anti-Fraud Campaign.This are the main programs aside from collection to be pushed.

  • WeAry_Bat

    Very good.

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