Looks like call centers staying

3:45 am | Monday, August 20th, 2012

Labor Secretary Rosalinda Baldoz has welcomed the defeat in the United States Senate of House Resolution No. 3696, or the “United States Call Center Worker and Protection Act,” which would have prohibited American companies from setting up call centers in foreign countries, including the Philippines.

Baldoz said the defeat of the measure was a welcome development that augured well for the Philippines’ flourishing business process outsourcing (BPO) sector.

“While we have been vigilant and proactive in implementing measures that could mitigate the impact of the legislative proposal had it been pushed into law, the US Senate decision is very much welcome news,” Baldoz said.

“This means more BPO companies can expand their businesses in the Philippines and generate much needed employment for our work force,” she said.

The bill, aimed at keeping jobs in the United States by rewarding companies that move their operations back to that country, was officially defeated on July 19 by a vote of 56-42, the Department of Labor and Employment (DOLE) said in a statement.

At least 60 votes were required in the US Senate for the bill to be enacted into law, it added.

The Philippines is considered the top destination for BPOs, particularly those that provided call center services.

According to the DOLE, the country’s IT-BPO industry generated more than $11 billion in revenue in 2011 and employed almost 640,000 Filipinos. By 2016, BPOs are expected to generate $25 billion in revenue and employ 1.3 million. Tina G. Santos

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Tags: bpo , Business , call centers , DOLE , Employment , Labor

http://pulse.yahoo.com/_JH5GYLZBYJN6FYYUZQWKTSGO4U Boy Pac

let them stay . they give livelihood to more Filipinos.
http://jaoromero.com/ Jao Romero

a lot of worry over nothing. the bill’s defeat was predictable. as long as corporations own America, outsourcing will continue.
JJF724

Not only from USA… A lot of Australian phone providers had call centres in Philippines. Like Engine, TPG and many more. Since I used this service, I spoken to a few kababayan on a call. They are very good and well spoken. Proud of you guys back there… welldone.
AbdullahZahir

it’s good news but for how long.

more than relying too much on BPOs, which i think are stop-gap and transient industries, the govt/private sector should think of something tangible comes the time when these BPO companies migrate back to the US.

http://pulse.yahoo.com/_QSBNZB3TEKHJE5A74STZTTUHC4 ed0408

Only CHANGE is permanent in this world. Don’t be afraid retool every now and then so that you will prosper.

remyr

One more to improve is to put back Spanish language lessons in schools or add this in curriculums. Those people in the call centers will benefit this. Sa US, plus factor if you are bilingual, particularly spanish. Our Dept of Education should look into this.

ghzoc

I agree. The Spanish speaking population in the United States is rapidly growing. The Philippine market would be even more attractive if we have Spanish speakers in the call center industry. I mean… English alone was already enough to defeat India as a leader in the industry. what more if we have Spanish?

http://pulse.yahoo.com/_GUZISWUMVDD5QJUC7GBJKEM7XA prangka

Ang bansang Hapon and South Korea gustong gusto matuto ng English dahil sa global reality, pero ang Pilipinas hanggang ngayon hindi alam ang direksyon ng lenguaheng gagamitin sa pagtuturo. The Philippines is going backward, not aware that it is killing its own source of livelihood. Why kill the goose that lays the golden eggs? Kung ang Pilipinas ay mahusay sa English bakit hindi lalo eto gawing competitive para hindi lang BPO ang papasok dito. Malay niyo lhat ng bansa gustong mag-aral dito dahil mura ang tuition fee at mataas ang quality ng English. Malay niyo magiging State University of Asia ang Pilipinas. Forward thinking dapat, hindi yung urong sulong ang policy kasi pabago bago ang nakaupong presidente.

ThudOthwacker

Blame it to the ultra-nationalist.

http://jaoromero.com/ Jao Romero

mga ignorante nagsasalita sa isyung wala silang alam.

hindi naman inalis ang English sa pagtuturo sa mga eskwelahan. medium of teaching pa rin ang English. binalik lang ang Pilipino sa pre-school at elementary. side by side pa rin ang pag gamit nito sa Ingles. kasabay ng Pilipino ang English sa pagtuturo. pag ignorante kc sa issue, wag n lng mag comment.
ThudOthwacker

Mixed medium in teaching equals taglish. Is that what you’re supporting? Beside it’s unfair for non-tagalog speaker, since Pilipino are largely based on Tagalog dialect.

The problem with teaching in Pilipino. There are no equivalent Pilipino words used in science and math subjects.

Pilipino language is not natural. Because it was composed completely of borrowed words. Plus the habit of respelling an English words to Pilipino is stupid. All in the name of faux nationalism. It should not be made as national and official language.

The Pilipino you hear in the radio and television are just plain Tagalog. English is the perfect medium for teaching. Widely used and standardised.
http://jaoromero.com/ Jao Romero

again, nagsalita na naman ang ignorante.

una, when i say, side by side ituturo, hindi ko sinabing Taglish. kung nagbabasa ka kc ng balita, o kahit man lng kahit anong site tungkol sa MBTMLE, malalaman mo sana na ang Ingles ay hindi aalisin, bagkus ibabalik lng ang Pilipino as medium of teaching in the early levels of education. pag dating ng grade school and up, sabay pa ring ituturo ang Ingles at Pilipino, magkahiwalay. Ibig sabihin, may subject na English, may subject na Filipino.

pangalawa, talagang ignorante ka nga kung sinasabi mong walang equivalent words para sa Pilipino ang Science at Math. Science and Math are language-neutral. Maituturo mo ito kahit sa anong lingwahe. isa pa, kung walang equivalent, e di gumamit ng saling-wika. ang importante eh naiintindihan pa rin ng mga estudyante ang tinuturo mo. hindi ibig sabihin pag sinabing Pilipino ang gagamitin sa pagtuturo eh pure Pilipino na, at un malalalim pa, na di “maarok” ng mga estudyante. Pilipino ang gustong gamitin, dahil ito ang naiintindihan ng mga mag-aaral.

Nakakaawa ka kung sa tingin mo ang Pilipino ay lahat borrowed words. at hindi Pilipino ang national language natin, Tagalog po. Pag sinabing Pilipino, ibig sabihin, any Philippine dialect. Kaya ang Bikol ay Pilipino, ang Tagalog ay Pilipino, ang Bisaya ay Pilipino. Gets mo? Yan ang ibig sabihin pag sinasabi ng CHED na ang gagamiting medium of instruction ay Pilipino. un local dialect ang tinuturing dito.

And English is the perfect medium for teaching, widely used and standardized? Alam mo ba na tayo ay kabilang sa kokonting bansa lamang na hindi Native English speaking nation na Ingles ang ginagamit na medium of teaching? Tumingin ka sa ibang bansa, Japan, Korea, France, Spain – talagang saksakan ka ng ignorante.
ThudOthwacker

“Pag sinabing Pilipino, ibig sabihin, any Philippine dialect. Kaya ang Bikol ay Pilipino, ang Tagalog ay Pilipino, ang Bisaya ay Pilipino. Gets mo?” ~Jao Romero

Hey ignoramus.

Pilipino = is the revised Official National Language since 1987.
“BASED ON TAGALOG”, uses foreign, modern, & technical words “as-is”,
using 28 letters from Spanish and English alphabets.

After the 1986 People’s Power (original) revolution, under the 1987 Philippine Constitution, Pilipino was revised to Filipino, which recognized the assimilation of foreign words and adopted letters of foreign origins (e.g. the Ñ from Spanish and c, x, and v from English) as well as from other native languages in the Philippines.

“Tumingin ka sa ibang bansa, Japan, Korea, France, Spain – talagang saksakan ka ng ignorante.” ~Jao Romero

Those countries are centuries older than the Philippines. It took them centuries to standardised their national written and oral language.

LOL Whose “THE” ignorant now?

http://pulse.yahoo.com/_GURBWYA3AIXC22EF6E6HIHRNQE Ornbort Vortingeresdemesus

GOOD NEWS INDEED :)

http://pulse.yahoo.com/_GURBWYA3AIXC22EF6E6HIHRNQE Ornbort Vortingeresdemesus

We win this one! Finally we get a chance at a decent job that does not involve prostitution .

boybatal

dapat talagang ibalik ang medium of teaching in English…dito tayo nakalamang sa ibang BPO countries in speaking English.

http://jaoromero.com/ Jao Romero

hindi naman inalis ah. medium of teaching pa rin ang English. binalik lang ang Pilipino sa pre-school at elementary. side by side pa rin ang pag gamit nito. kasabay ng Pilipino ang English sa pagtuturo. pag ignorante kc sa issue, wag n lng mag comment.

http://www.facebook.com/profile.php?id=1538240863 Ambet Lanzador

Buti na lang hindi naipasa to as a law. Maraming mawawalan ng trabaho!
http://www.facebook.com/nanterey Rey Nante

……WE NEED TO THANKS THE U.S. LAW MAKER…FOR GIVING US A LEGS INTO OUR ECONOMY…..MABUHAY PO TAYONG LAHAT.

http://jaoromero.com/ Jao Romero

don’t thank US congressmen, thank corporate America.

http://profile.yahoo.com/HMMV3QAUKGZJZWR5RZESCLSQE4 James

hi Jao, ‘heard you used to work at a call center, how is ur stint/activity at UP working out? god bless.
http://jaoromero.com/ Jao Romero

i don’t have any stint/activity at UP. idk what you’re talking about.

Looks like call centers staying

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