Globe taps Starlink-backed service in quake-hit Mindanao

MANILA, Philippines – Globe Telecom Inc. has rolled out its direct-to-device satellite service in quake-hit Mindanao areas to maintain connectivity amid cell site disruptions.

This marks the first time the Ayala-led telco has deployed the technology for disaster and emergency response. In January, Globe announced its commercial roll out this month.

READ: Quake death toll exceeds 40; villages still isolated

Specifically, Globe said it has activated the technology in South Cotabato, Sultan Kudarat and Sarangani.

The deployment will allow about 700,000 Globe and TM subscribers in the affected areas to access the service for free for up to 30 days.

Globe has waived fees for the emergency rollout. Under its commercial offering, Globe priced the service at P99 for 30 days and P299 for 90 days.

READ: Globe, Starlink to roll out cell-to-sat services within Q1

“This initial deployment will show how satellite-to-mobile technology can provide communications support and strengthen network resilience during these times,” Globe president and CEO Carl Cruz said in a statement.

The technology, deployed in partnership with Elon Musk’s Starlink, allows compatible mobile phones to connect directly to satellites when conventional network infrastructure is unavailable or damaged.

Network disruptions were earlier reported across several provinces in Southern Mindanao after the strong earthquake caused power outages and affected telecommunications facilities.

Globe has mobilized restoration teams and activated contingency measures, including battery backup systems for affected sites, while coordinating with local authorities and power providers. /pai INQ