Foundever marks multiple wins at ACES Awards
MANILA, Philippines — Foundever, the service company specialized in customer experience, won multiple citations at the 2025 Asia Corporate Excellence & Sustainability (ACES) Awards.
The firm’s Philippine operations was named Top Workplace in Asia for the fifth consecutive year. It was also cited as Top Community-Centric Company in Asia for the second year in a row.
The group also celebrated the recognition of Asia’s Most Inspiring Executives. This was awarded to Willy Lim, VP for human resources, marketing and communications and talent acquisition for Foundever in the Philippines, China and Malaysia.
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Foundever has 150,000 people working across more than 45 countries. The company teams up with brands to deliver integrated CX, digital operations and data solutions.
For Lim, the award reflects a leadership philosophy grounded in balance— “one that sees trust, empathy, and connection as essential to delivering strong business outcomes.”
“Our responsibility as leaders is not only to meet goals, but to ensure that every interaction with our associates builds trust, understanding, and a genuine sense of belonging,” Lim said.
He added that winning the Top Workplace in Asia award for four straight years shows that their approach works — “not as a one-time initiative, but as a culture that continues to grow stronger over time.”
The ACES Awards is widely regarded as one of the region’s most selective platforms for leadership and sustainability. It recognizes organizations that “demonstrate excellence rooted in strong values, responsible leadership, and measurable impact.”
ACES evaluators also noted that Foundever sustains high performance without losing sight of the people behind the results. In its official citation, ACES highlighted the company’s “practical blend of people-centric empathy and operational discipline.”
Programs for employees
Foundever in the Philippines strengthens its people-first culture through clear systems that guide performance and programs that prioritize holistic wellbeing. Central to this effort is Thrive at Foundever which was launched in the Philippines in 2025. It is a holistic wellness program that supports employee health across physical, mental, social and financial aspects. It has a year-round calendar of activities.
Employees have comprehensive HMO coverage, medicine reimbursement programs and fitness and nutrition challenges through a dedicated wellness mobile app.
READ: Foundever earns Great Place To Work tag for second year in a row
They have access to confidential counseling through the Employee Assistance Program, mindfulness webinars and access to teleconsultations.
There are team volunteer events and peer recognition activities that build stronger relationships, foster inclusivity and celebrate diversity.
Further, workers have salary advancement partnerships with trusted financial experts, plus financial literacy sessions that teach saving and investing basics.
“Together, these programs reinforce the belief that holistic employee wellbeing is not separate from performance, but a key driver of sustainable success,” the company said.
