BPI services restored after hours of downtime

MANILA, Philippines — Bank of the Philippine Islands said it had resolved the issue that disrupted the delivery of certain services Tuesday morning and that users can now access all these services.

“We have resolved the unavailability of ATM withdrawals, CAM deposits, Debit Card purchases, access to the BPI app and BPI online, as well as using BPI online credentials for payments and loading via third-party apps. You may now resume your everyday banking transactions,” BPI said in an advisory released at about 2.40 p.m.

In an earlier advisory, the bank said some of its services were temporarily unavailable as it was still processing ‘the unusually high weekend transactions’ due to tax payments given the Monday tax filing deadline set by the Bureau of Internal Revenue.

READ: Some BPI services temporarily unavailable on Tuesday morning

Services affected were automated teller machine (ATM) withdrawals, Cash Accept Machine (CAM) deposit, and other applications for payments and loading using third-party apps.