MICP shifts to online transactions amid COVID-19 outbreak

MANILA, Philippines — The Manila International Container Port (MICP) announced on Wednesday its temporary closure to allow disinfection of its entire building as one of its employees tested positive for COVID-19.

At the same time, the Bureau of Customs has started to implement its contingency plan following guidelines set by the Department of Health (DOH) will conduct contact tracing on its personnel.

Those identified that had direct contact with the affected personnel are advised to go on self-quarantine during which they will be closely monitored by the Internal Administration Group.

Customs Commissioner Rey Leonardo B. Guerrero issued a memorandum directing unaffected offices of the  MICP to keep running normall, conducting vessel boarding and physical and X-ray examination of goods, among other things.

All MICP importation will still be processed by its personnel and employees. Stakeholders are then advised to use the Customer Care Portal (CCP) to submit their documents and process their transactions, and to use the Goods Declaration and Verification System (GDVS) to monitor the status of their shipments.

The CCP and GDVS are both accessible through the official Customs website. This BOC Portal is a pilot project of the administration, and is aimed at streamlining BOC operations and automating its processes.

The use of an online platform is also directed to augment MICP’s work from home arrangement for some of its key personnel.

Guerrero also instructed the Port of Manila to assist  MICP personnel during the disinfection of the port.

Together with other frontliners, the BOC vowed to remain true to its commitment to serve by ensuring the steady flow of goods and supplies while maintaining the welfare of its personnel. Thus, the BOC appeals for the public’s understanding and support during these trying times. 

/atm