Develop meaningful and relevant customer retention programs

Challenged with rising customer acquisition costs, building relationship with customers is imperative in business. Companies need to continually innovate and assume a proactive role in developing meaningful and relevant customer retention programs.

Attend Customer and Account Service Management Seminar on August 16, 2017 at AIM Conference Center, Makati City, PH.

Learn More: https://www.fmi.com.ph/events/customer-and-account-service-management-seminar-2017-august/

This learning event discusses insights on understanding the customer journey in various stages leading towards path to purchase. It will present effective strategies on customer and account service management, tips and techniques handling customer objections/complaints, nurturing customer engagement and relationships.

WATCH: https://www.youtube.com/watch?v=e9mazCFaiYU

This program is intended for marketers, customer service representatives, account managers and officers, sales professionals, business owners and entrepreneurs who are involved in delighting and growing customers.

It also aims to train Customer Service Representatives and Agents, Customer Care Personnel, Sales Managers, Business Development Managers, Product Managers, Brand Managers, Marketing Managers, Fund Raisers, Account Managers, Account Officers, Sales Executives, Sales Representatives, Branch Heads, and those who are involved in selling products/services and customer service management.

This program is organized by Fiera de Manila, Inc. (www.fmi.com.ph) 
For Inquiries: Call: +632 896-0639, 896-0637 
Email: [email protected], Visit Website: www.fmi.com.ph  ADVT