J&J reinforces commitment to world-class service in partnership with Globe

Johnson & Johnson Philippines, Globe Business

MANILA, Philippines—For over five decades, Johnson & Johnson Philippines Inc. (J&J Philippines) has been a trailblazer in the industry with its portfolio of products that help enrich the Filipino health and well-being—from its consumer business, medical devices and diagnostics sector (Johnson & Johnson Medical Philippines), to its pharmaceutical sector (Janssen Pharmaceutica) as well as its affiliate Global Finance Services in Manila.

To reinforce efficiency and productivity in its operations, specifically those that harness information and communication technology (ICT), J&J Philippines once again renewed its partnership with Globe Business by extending its mobile accounts for another two years with the ICT arm of Globe Telecom.

Globe Business has been J&J Philippines’ and its affiliates’ exclusive mobile service provider for almost two decades, with the telecom company serving 100 percent of their wireless requirements. This includes over 600 mobile voice and data lines together with E1 ISDN-Pri services which enable fast and clear transmission of voice and data services, as well as the TxtConnect broadcast facility which J&J Philippines utilizes as an internal communication tool for its employees.

“We are happy to be a long-time partner of J&J Philippines and for having contributed to its growth through our ICT solutions. We value their trust and are thankful for the opportunity to be part of their success. With this renewed partnership, we are happy to introduce enhancements in our offers and services to be able to make their business better,” said Globe senior vice president for enterprise group Nikko Acosta.

As part of account and client management improvements, Globe Business ensures that its services are up to speed with weekly scheduled visits, alignment with customer service channels, and dedicated aftersales handling to address account concerns.

For more information about Globe Business, get in touch with your Globe Business account manager or call the Globe Business premium support center at +6327301288 toll-free using a Globe mobile and landline. Also directly apply online at https://business.globe.com.ph/help-and-support/form/newline.