Globe, DICT join hands to combat fraud, scams
Globe and DICT sign an MOU to strengthen their collaboration against fraud, scams, and other ICT-enabled crimes, reinforcing a shared commitment to digital trust and consumer protection in the Philippines. At the signing are (from left) Globe Chief Sustainability and Corporate Communications Officer Yoly Crisanto and President and CEO Carl Cruz, and Department of Information and Communications Technology Secretary Henry Aguda and Usec. Christina Faye Condez.
MANILA, Philippines – In a bid to better protect Filipinos against fraud, scams and other tech-enabled crimes, telco giant Globe of the Ayala Group and the Department of Information and Communications Technology (DICT) have signed a Memorandum of Understanding (MOU) to establish a stronger, more integrated framework to combat cybercrime.
The partnership formalizes a Collaborative Framework for Fraud Prevention and Investigation, ensuring closer cooperation between Globe and DICT, along with its attached agencies, the National Telecommunications Commission (NTC), National Privacy Commission (NPC), and Cybercrime Investigation and Coordinating Center (CICC).
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This initiative supports government and industry-wide efforts to safeguard Filipinos from identity theft, phishing, SMS scams, and other fraudulent activities that have proliferated in the digital space.
DICT Secretary Henry Aguda underscored the importance of public-private collaboration in building a safe and trusted digital ecosystem.
“Connectivity should not be an afterthought, but a built-in part of how we design and build the future. With partners like Globe, I am confident that we are taking bold steps toward a future where every Filipino, wherever they may be, is connected and empowered. This partnership reflects our shared commitment to collective action against fraud and the protection of our people online,” Aguda said.
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Globe President and CEO Carl Cruz, on the other hand, reaffirmed the company’s commitment to digital trust and consumer protection.
“At Globe, we believe that connectivity must go hand in hand with safety and trust. This partnership with DICT strengthens our collective defenses against fraudsters who exploit digital channels. By combining our resources, intelligence, and expertise with that of the government, we are creating stronger shields for Filipinos and ensuring that technology remains a force for good,” he said in the statement.
The MOU signed on Monday takes effect immediately and will run for two years, subject to renewal upon mutual agreement. Both parties also committed to regular reviews of the framework to enhance its effectiveness and responsiveness to evolving digital threats.
Through this collaboration, Globe and DICT aim to set a benchmark for industry–government partnerships in advancing digital trust and building a safer online environment for all Filipinos.
