Optum Philippines: Elevating healthcare services through innovation and career development

Global healthcare leader Optum is dedicated to delivering technology-driven care that helps millions of people live healthier lives. As the largest Global Capability Center (GCC) in the Philippines, Optum plays a critical role in supporting the UnitedHealth Group’s healthcare operations, while fostering the personal and professional growth of its employees. Optum upholds its core principle of Caring, Connecting, Growing Together—embracing the unique talents and perspectives each employee brings.

Optum Philippines’ Leadership Team with APEA Awards for Fast Enterprise Award and the Corporate Excellence Award in the Healthcare, Pharmaceutical, and Biotechnology category

It comes as no surprise how, late last year, Optum Philippines earned dual recognitions at the Asia Pacific Enterprise Awards (APEA). The company was honored with both the Fast Enterprise Award and the Corporate Excellence Award in the Healthcare, Pharmaceutical, and Biotechnology category—solidifying its leadership in innovation, talent development, and overall growth. The Corporate Excellence Award specifically recognizes organizations that excel in talent mobilization and organizational capability while staying true to their purpose, while the Fast Enterprise Award goes to the the organization that has demonstrated rapid growth across key metrics. 

Adding to its list of achievements, Optum Philippines was also named one of The Philippines’ Best Employers 2025 by the Philippine Daily Inquirer and Statista (https://business.inquirer.net/486217/optum-philippines-future-proofs-its-workforce-with-care-connectio n-growth#ixzz919XnJMhP)—marking the first time the company has received this distinction. These accolades reaffirm Optum’s dedication in not only driving corporate excellence and advancing healthcare with care and compassion but also supporting its employees’ personal and professional aspirations as they grow and thrive alongside the company.

Caring 

As the saying goes, a company’s greatest asset is its people. At Optum Philippines, this belief is at the heart of everything they do. As a company, they ensure that every employee feels valued, supported, and empowered to grow both personally and professionally. This dedication to people is embedded in every stage of the employee journey—from recruitment and onboarding to career development and progression—fostering a workplace where individuals can thrive.

By prioritizing training, career development, and employee well-being, Optum cultivates a culture of innovation, continuous learning, and excellence. The company provides robust upskilling programs, leadership training, and mentorship opportunities, allowing employees to gain deep domain expertise and technical skills.

Darwin Mariano, Vice President, External Affairs for UnitedHealth Group; Jack Madrid, IBPAP President and CEO; Dr. Gloria Yang, Governor, National Capital Region, Philippine Nurses Association; Ivic Mueco, Optum Philippines Managing Director; Christine Dugay, Prinicipal, IPSOS Strategy3; Dr. Kenneth Hartigan-Go, Senior Research Fellow, Ateneo School of Government

“At Optum, our people are more than employees—they are the driving force behind our success. We invest in their growth, well-being, and future because when our people succeed, our mission to transform healthcare succeeds,” says Rain Tan, VP for People at Optum Philippines.

Optum champions inclusivity and collaboration, with a diverse workforce unified by the common goal  of helping people live healthier lives and making the healthcare system work better for everyone. The company fosters an environment where different ideas and perspectives are embraced, enabling employees to reach their full potential.

Employees benefit from competitive compensation, performance-based rewards, flexible work arrangements, and tailored development programs. Optum also invests in talent acquisition and retention, ensuring that the best and brightest professionals are given opportunities to contribute, innovate, and lead.

Connecting 

Beyond professional growth, Optum prioritizes holistic employee well-being, promoting belongingness and community. The company has built a culture that integrates social impact and sustainability into its core operations, ensuring that employees not only excel in their careers but also contribute to meaningful change in the healthcare sector.

Optum fosters a strong sense of community through its Employee Resource Groups (ERGs), including UCARE Volunteer Group, United Fun League, Women LEAD, Pride, and All-Abilities. These employee-led groups create safe spaces for connection, advocacy, and engagement, reinforcing a workplace where everyone feels heard and valued.

Additionally, employees have access to world-class learning platforms like LinkedIn Learning, Uptime, and Optum Health Education (OHE)—an internationally accredited interprofessional continuing education (IPCE) platform that supports skill advancement in medicine, nursing, optometry, pharmacy, psychology, and more. Providing access to this platform reinforces its commitment to shaping the industry’s future while empowering its workforce. 

Growing together 

From its inception in 2011, Optum Philippines has grown exponentially to a specialized workforce distributed across the country. This growth is representative of the community and culture Optum has built among its employees, having inspired many Filipinos to join in on its mission.   

Optum’s holistic approach aligns with UnitedHealth Group’s pursuit to improve healthcare by enhancing patient outcomes, streamlining operations, and driving system efficiency. This unwavering commitment to excellence has earned Optum Philippines prestigious recognitions.

By continuously expanding its services, strengthening partnerships, and prioritizing its people, Optum Philippines is setting new benchmarks in the healthcare industry.

“At the heart of Optum’s success is our commitment to people—our employees, our partners, and the communities we serve,” Rain Tan adds. “By caring for our people, we build a workplace that fosters growth, resilience, and meaningful impact. When we grow together, we succeed together.”

With a steadfast focus on innovation, talent development, and operational excellence, Optum Philippines remains at the forefront of transforming healthcare—ensuring that everyone has the opportunity to live their healthiest life, today and in the future.

To explore opportunities or to know more about Optum Philippines, visit their website: unitedhealthgroup.com, and follow them at OptumPH on Instagram and Facebook, or via https://www.linkedin.com/company/optum/?originalSubdomain=ph.

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