Lalamove introduces ‘Goods Protection Promises’, covering up to 8M in goods insurance

Lalamove introduces ‘Goods Protection Promises’, covering up to 8M in goods insurance

/ 09:00 AM April 26, 2025

Logistics are crucial in every business operation, ultimately because the safe and timely delivery of products can make or break profits for the week or the month. Understanding this need, Lalamove, the leading on-demand delivery platform in the Philippines, introduces a comprehensive Goods Protection Promises (GPP) of up to PHP 8 million worth of insurance coverage to safeguard shipments throughout the delivery process.

Lalamove

Understanding Lalamove’s Goods Protection Promises

Designed to provide businesses of all sizes with confidence and peace of mind, Lalamove’s Goods Protection Promises offers compensation for loss or damage to packages transported via Lalamove’s registered delivery vehicles. 

This goods insurance coverage starts from the moment the items are picked up until they are delivered to the drop-off location. The bonus is that individual users who are not business owners can also avail of the GPP, provided they upgrade to a Lalamove Business Account.

Coverage Options Tailored to Your Needs

The GPP has three tiers to cater to diverse business requirements, which include the following: 

  • Standard Program (Basic Policy): This applies to all general items, including retail goods, floral arrangements, food and beverages, temperature-sensitive products, and non-fragile items. It can cover up to PHP 29,500 per order for a nominal fee of PHP 3.
  • Top-Up Program (Comprehensive Basic Insurance): Businesses seeking a higher coverage amount can opt for this program, which covers shipments from PHP 29,500 to PHP 8 million. It includes the same items covered as the Standard Program, with a premium fee of 0.2% of the sum insured.​
  • Opt-In Program (Exclusive Coverage): For shipments valued up to PHP 8 million, this tier offers a beefed-up coverage, accommodating higher-risk items such as IMDG cargo, second-hand goods, personal effects, fragile items, precious jewelry, fine arts, luxury handbags, and watches. The premium fee will be calculated at 1.3% of the sum insured.​

Activating Goods Protection for Your Business

Entrepreneurs and casual users can take advantage of Lalamove’s Goods Protection Promises by upgrading to a Business Account. Here’s how:

  1. Download the Lalamove app or sign in to Lalamove.
  2. Go to Settings.
  3. Click the ‘Upgrade to Business’ button.​
  4. Enter the registered company name  (for MSMEs) or personal name (for individual users).​

Once upgraded, business users can select their preferred goods insurance tier aligned with their business needs.

Even non-MSMEs can be accredited within 24 hours and avail of Lalamove’s GPP standard tier, with PHP 3 fee per delivery.

Why the ‘Goods Protection Promises’ Matters to MSMEs

Integrating Lalamove’s goods insurance into a business’s delivery strategy is an added value. It can safeguard a business against potential financial losses due to unforeseen incidents during the delivery and assure customers that their orders are safely handled and protected, enhancing the reliability and reputation of the business.

Lalamove

More than this, MSMEs, and even their operations personnel, have peace of mind, enabling them to attend to core business functions with the assurance that their logistics partner has ‘got it covered. ’

“Incorporating Lalamove’s Goods Protection Promises into business operations not only secures packages but also reinforces an enterprise’s commitment to quality service. By choosing the appropriate goods insurance tier, business owners can rest assured their products reach their destination safely, maintaining customer satisfaction and driving business growth,” remarked Djon Nacario, Managing Director of Lalamove Philippines.

ADVT.

This article is brought to you by Lalamove.

TAGS: BrandRoom, Lalamove

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