Robinsons Hotels and Resorts celebrated as Top Engaged Chain by | Inquirer Business

Robinsons Hotels and Resorts celebrated as Top Engaged Chain by

/ 04:51 PM July 11, 2024

Robinsons Hotels and Resorts (RHR) has been honored with the coveted “Top Engaged Chain” award by, one of the world’s leading travel service providers. 

Robinsons Hotels and Resorts RHR

Ms. Joy De Mesa (RHR Group Director of Sales & Marketing) with fellow recipients of Top Engaged Chain.

The recognition, presented at’s Envision 2024 Global Conference this May, acknowledges the most collaborative local hotel chains that actively engage in promotions and campaigns, resulting in shared initiatives that benefit both and RHR customers.

Among the key criteria for this award was RHR’s robust support to through competitive rates and exceptional service offered to guests. “Over the past year, RHR’s business volume in partnership with soared by an impressive 46%, “ states Ms.  Joy De Mesa, Group Director of Sales and Marketing RHR.  Ms. De Mesa adds that looking back over a five-year period since 2019, this growth was an even more astounding 1890% year-on-year., on the other hand, has also highlighted RHR’s enhanced quality of service, which improved by 70%, alongside a notable decrease in booking rejection rates.

Robinsons Hotels and Resorts RHR

Ms. Joy De Mesa (RHR Group Director of Sales & Marketing) received the award from Mr. Boon Sian Chai ( Managing Director and Vice President for International Markets).

Robinsons Hotels and Resorts RHR

Ms. Fiona Pan ( Senior Director) together with Ms. Joy De Mesa (RHR Group Director of Sales & Marketing), and Mr. Xavier Cheng (RHR Director of Revenue & Reservations).

RHR, the hospitality arm of Robinsons Land Corporation (RLC), is on a trajectory to becoming the Philippines’ largest and most esteemed hotel group, offering a wide array of formats and brands with unrivaled geographic reach. The “Top Engaged Chain” recognition encompasses the homegrown hotel brands within RHR’s extensive portfolio, which includes 10 Go Hotels, 3 Go Hotels Plus , 6 Summit Hotels properties, and the Grand Summit property in General Santos City.

Robinsons Hotels and Resorts RHR

Grand Summit Hotel General Santos

Summit Galleria Cebu Lobby

Summit Galleria Cebu’s Premier Sinulog Room

Over the years, these proudly homegrown brands have steadily built a stellar reputation for providing consistent, high-quality accommodations in key cities across the Philippines while catering to a broad spectrum of hotel guests. RHR’s growth mirrors’s notable ascent in the travel and hospitality industries. Since its founding in 1999, has grown into one of the world’s premier travel service providers, helping its customers “pursue the perfect trip for a better world.” 

As RHR expands on its vision “to create genuine and heartfelt Filipino service culture for every kind of traveler,” its successful partnership with ably demonstrates how collaborative efforts can elevate the country’s hospitality and tourism sector, unlocking its full potential and opening up a world of opportunities to elevate the Filipinos’ quality of life.


This article is brought to you by Robinsons Hotels and Resorts.

TAGS: BrandRoom, Robinsons Hotels and Resorts, Robinsons Land Corp. (RLC)

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