Ayala Land puts innovation, technology at the center of building sustainable communities

Written by: Amy R. Remo

Everything moves at an unprecedented pace nowadays.

Thanks to emerging technologies, tools, and platforms, consumers today are better equipped to match the rapid pace of contemporary living, while enjoying greater convenience, comfort, and access to resources. Businesses are meanwhile able to capitalize on these breakthroughs to further bolster operational efficiencies and optimize their processes.

MDC takes a data -driven approach to construction using integrated artificial intelligence (AI) and drone technology.

As these advancements continue to reshape businesses and redefine consumer expectations however, a growing demand for new and sophisticated solutions is compelling companies to deliver products and services that do not only meet, but also exceed these evolving needs.

Clearly, innovation is no longer a choice, but a necessity for companies to remain relevant in a fiercely competitive market.

Pioneering solutions

There are, however, companies like Ayala Land Inc. where innovation has long been a cornerstone of their operations.

From the initial stages of conceptualization to the delivery of developments, Ayala Land has consistently sought for innovative ideas that would allow it to pioneer solutions that can better address needs, create better value for all stakeholders, and raise benchmarks in the industry.

Beyond its core operations, this commitment extends to Ayala Land subsidiaries Makati Development Corp. (MDC) and Ayala Property Management Corp. (APMC), where the property giant has introduced groundbreaking initiatives that enhance efficiencies, customer satisfaction, and sustainability.

Data-driven approach 

MDC, for example, takes a data-driven approach to construction using integrated artificial intelligence (AI) and drone technology. These have since helped simplify and optimize facade inspections as well as revolutionize various aspects of the construction lifecycle.

In particular, MDC uses AI for quality control inspection before handover; a more optimized construction scheduling to avoid delays and generate cost savings; expansion of coverage to projects beyond the defects and liability period; extension of services to the Ayala Group and other non-Ayala Land projects; and for the upskilling of workers who are being trained to use AI-driven technologies, among others.

With this approach, MDC can reduce risk of fall incidents, ensure 100 percent coverage of inspection with 92 percent accuracy of identified defects, cut unnecessary costs, and speed up turnaround time (TAT) from inspection to report generation, without sacrificing on quality.

Based on the result of MDC’s pilot projects, the TAT using AI and drones was reduced to only five working days from the minimum 35 days it took using conventional inspection processes.

At the same time, the use of AI will further support Ayala Land’s lofty goal of achieving net zero greenhouse gas emissions by 2050 and the UN Sustainable Development Goals (UN SDGs), specifically on providing decent work, promoting industry and innovation, and ensuring the sustainability of cities and communities.

“AI has opened new doors for ALI and MDC in its constant pursuit of execution excellence. We are now beginning to see how AI can improve day-to-day operations across different functions in the ALI-MDC product timeline from pre-construction, construction, and post-construction stages,” said MDC president and CEO Dante M. Abando.

Personalized experiences

APMC, the property management arm of Ayala Land, meanwhile has introduced the mobile app called “@Home by APMC”. This updated app offers Ayala Land residents a swift and personalized experience, enabling them to efficiently manage property-related tasks and access essential services with ease.

“At APMC, we prioritize enhancing our customers’ living experience, with unwavering dedication to their satisfaction,” shared APMC president and CEO Laurent Lamasuta. “Through the @Home app, residents gain access to a centralized platform for instant community updates, direct communication with our property management team, instantaneous service requests, and hassle-free amenity bookings—all from the comfort of their homes. Additionally, they enjoy convenient access to viewing real time statements of account and making online payments, seamlessly integrated at their fingertips.”

@Home by APMC is set to revolutionize property management, raising the bar for customer service excellence within the real estate industry. Its innovative features and seamless functionality will undoubtedly redefine standards, ensuring an unparalleled experience for residents.

These are just some of the many initiatives that exemplify how Ayala Land continuously pushes the boundaries of innovation and excellence to drive positive change, to better serve its stakeholders, and to reshape the future of urban living.

ADVT.