BruntWork's unstoppable growth in a job market ready for takeoff | Inquirer Business

BruntWork’s unstoppable growth in a job market ready for takeoff

/ 06:00 PM January 23, 2024

In a year characterized by a significant uptick in job opportunities, BruntWork, a prominent outsourcing company, is redefining industry benchmarks. The first half of 2023 witnessed the company’s impressive 40% growth rate. This achievement stands out, especially considering the Philippines’ robust employment rate of 95.7% in May 2023. This translates to a staggering 48.26 million employed Filipinos. BruntWork is carving a niche in a conducive job market, particularly in eCommerce and customer support.

BruntWork job market opportunities

The Genesis of BruntWork’s Success

BruntWork’s ascent in the outsourcing domain has been methodical and consistent. Catering to a diverse clientele, the company provides many services ranging from customer support to intricate software development. “Our primary objective is to offer services that resonate and create impactful experiences. This principle sets BruntWork apart,” articulates CEO Winston Ong. Furthermore, the company’s substantial investment in training initiatives ensures its workforce remains adept and embodies its foundational principles.

Recent statistics from the Department of Labor and Employment (DOLE) in the Philippines spotlight a marked rise in job prospects. The country hosted 1,190 job fairs in July alone, drawing in 325,418 hopeful job seekers. A commendable 50,849 individuals secured employment immediately. Moreover, the previous month saw the announcement of 4,509 new call center agent positions, a testament to the Filipinos’ exemplary English proficiency and unparalleled customer service insight.

BruntWork’s Competitive Advantage

BruntWork’s exponential growth is a testament to its strategic foresight and unwavering commitment to quality. By astutely responding to market dynamics, the company has successfully amassed a reservoir of proficient professionals. “Our team is our most significant asset. We have a stringent selection mechanism to ensure we onboard the crème de la crème,” Ong emphasizes.

However, an industry expert offers a nuanced perspective. “While BruntWork’s path is commendable, it’s imperative to understand that mere growth isn’t synonymous with success. Factors like long-term viability and employee contentment are essential, and it’s intriguing to see how BruntWork will fare in these domains.”

The company has pioneered proprietary software tailored for project management and client interactions to streamline operations. This initiative has bolstered operational efficacy and propelled client satisfaction rates to an enviable 98%.

BruntWork and Philippine Goals Align

The Philippine Development Plan spanning 2023-2028 resonates with BruntWork’s forward-looking agenda. “Our vision transcends mere growth. We’re steering towards holistic development that augments the interests of all stakeholders,” Ong elucidates. With an eye on the future, the company is meticulously crafting its blueprint for the ensuing five years, with a pronounced emphasis on innovation and territorial expansion.

While the prevailing metrics are undoubtedly encouraging, and the job landscape appears conducive to further growth, BruntWork’s odyssey is still unfolding. The firm is on a mission to set new benchmarks in outsourcing, one significant achievement at a time. Additionally, they are exploring avenues to diversify their portfolio, with sectors like healthcare and finance, which remain relatively unexplored in the Philippine outsourcing landscape, on their radar.


TAGS: BrandRoom, Job Market, Job Opportunities

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