International SOS opens new office in Manila, Philippines

In an exciting move that marks a significant milestone for International SOS Philippines, the leading global medical and security services company, unveiled its brand new office and assistance center at The Exquadra Tower. The new office, strategically located at the heart of Ortigas Center, is set to serve as a hub for International SOS Philippines’ continued growth and expansion. The new facility is specially designed to support the International SOS client-centric approach, helping companies and governments to mitigate medical and security risks faced by their employees deployed abroad. The site operates 24 hours a day, seven days a week, providing fully integrated medical and security services and assistance to clients around the world.

International SOS opens new office in Manila, Philippines

New Beginnings at International SOS Philippines, (L-R: Steve Weston, General Manager; Ma. Victoria Omega, Head of HR and Admin; Dr Carrianne Ewe, Medical Director; Luigi Lleander, HR Director; Dan Balmes, Head of Assistance)

“We are thrilled to inaugurate our new office in the Philippines, a step that mirrors our dedication to expanding our horizons and offering unparalleled services to our clients,” said Steve Weston, General Manager for International SOS Philippines. “As we celebrate our 27 years of service in the Philippines, this office signifies not only our presence in this vibrant city but also our commitment to fostering innovation and collaboration among our talented team.”

The Philippines is a key location for International SOS, as it is the selected base of many client organizations operating in Southeast Asia. It is a strategic base from which to recruit a diverse and skilled pool of specialists, as an increasing number of medical and security teams are needed to help client businesses proactively assess and manage the risks that their global workforce face.

The new office, which is home to over 300 employees based in the Philippines, will play a pivotal role in driving the company’s regional and global initiatives. With the promotion of health and wellbeing of clients and partners as a priority, International SOS Philippines aims to strengthen existing relationships while forging new ones in the years ahead.

Steve Weston added, “Increasing globalization has allowed organizations to send more and more employees abroad, to often challenging locations. Organizations are also more aware of their duty of care responsibilities. We are investing in this new global office and assistance center to further extend our ability to proactively manage the risks faced by our clients’ globally deployed and local employees. Over the years, we have built and developed our local capabilities coming from experience operating our 24/7 Manila Assistance Center. This is one of the 27 Assistance Centers around the world that is operated by our talented healthcare and security professionals, ready to support and address the health and security concerns of our clients.”

International SOS’ Manila Assistance Center is a global hub for coordinating routine medical, security and travel advice services across time zones and regions. It is also a key lead center for integrated medical and security crisis response when political unrest, natural disaster or pandemics impact clients. The Philippine team is very experienced in carrying out thousands of interventions and evacuations each year.

International SOS Philippines’ New Office at The Exquadra Tower

With this new office launch, International SOS Philippines is poised to embrace the future with confidence, armed with an exceptional team, a commitment to innovation, and the drive to ensure the health and wellbeing of organizations in the nation.

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