Every brand’s best friend: Lazada Group celebrates partnerships at the LazMall 2023 Brands Future Forum

At Lazada, working with brands goes beyond just partnership. It’s also a matter of sharing the same optimistic outlook and mission of reaching, engaging, and delivering innovative shopping experiences to customers all over Southeast Asia.

These were among the clear takeaways from the Lazada Group’s signature annual conference, the LazMall 2023 Brands Future Forum (BFF), which was held last August 31 at Singapore’s Marina Bay Sands. Since the event’s introduction in 2019, it has served as one of Lazada’s key initiatives and contributions to promoting a healthy and vibrant eCommerce community that will benefit the digital economy across Lazada’s market across Southeast Asia.

Centering on the theme “Plug into the Future of eCommerce: Power up with the LazMall network,” this year’s LazMall BFF became an avenue for industry leaders and Lazada’s partners across Southeast Asia to exchange ideas and innovations that’ll level up their respective brands amidst the ever-evolving eCommerce environment.

‘Honored to have high-quality brand partners that share our mission’

As Southeast Asia’s biggest virtual mall, having a wide variety of brand partners and sellers that offer 100% authentic and high-quality products in its arsenal is integral to LazMall. Currently, over 32,000 leading international and local brands are available at LazMall—including powerhouse partners like the Estée Lauder Companies, which has entrusted LazMall with ten of its brands.

Estée Lauder Companies is among the first beauty brands to launch LazMall’s AI and AR-powered Virtual Try-On feature to its customers. This feature enables customers to instantly sample products using live images of themselves before making an actual purchase. With innovative tools, solutions, and emerging technologies like these, both LazMall and its brand partners can offer an upgraded and differentiated shopping experience to customers.

Like the Estée Lauder Companies, many brands continue to entrust their online presence to LazMall—which the Lazada Group is grateful for.

“We are honored to have high-quality brand partners on LazMall that share our mission—which is to reach and engage with high-quality customers, offering authentic products and innovative experiences,” said Lazada Group’s Chief Executive Officer, James Dong, in his keynote speech at the LazMall 2023 BFF event.

Honoring excellence through the BFF 2023 Awards

Lazada also honored its LazMall brand partners with the 2023 BFF Awards. 

Local pharmaceutical company Unilab received the prestigious LazMall Local Superstar Award for the Philippines. The award, which recognizes the top performing and most innovative brands per country, was also bestowed upon Hanasui for Indonesia, Oldtown White Coffee for Malaysia, Epitex for Singapore, Sabina for Thailand, and The Cocoon Original Vietnam for Vietnam.  

Unilab Corporate Vice President and Head of Sales & Customer Development Ermelo Villaroman Jr. was elated to receive the award and expressed his confidence in their partnership with Lazada. “Unilab is boldly confident in the future of eCommerce in the Philippines, driven by increased internet penetration, heavy smartphone usage, omni-channel shopping, reliable digital payment solutions, and Lazada leading the way as a dynamic and innovative platform! Deeply excited with how our strategic collaboration can redefine convenience and accessibility of healthcare solutions, Unilab’s trusted brands will continue to partner with Lazada’s expansive and responsive e-commerce platform, to make quality healthcare just a few clicks away,” he said.

“[The BFF Award winners] embody the confidence that brands have in LazMall and this recognition is well-deserved,” said Dong. “We welcome your like-minded brands to come onboard, and discover how you can leverage digital commerce, growing your business confidently, for long-term success,” he said.

A testament to Lazada’s commitment to supporting businesses is Happy Skin and blk cosmetics—two mainstays in LazBeauty Philippines’ best-selling shops. Makeup brands under the helm of owner and CEO Jacqueline Yuengtian-Gutierrez, Happy Skin and blk cosmetics started in brick-and-mortar stores before setting up shop in Lazada 5 years ago. Since then, the two brands have leveraged the platform to help Filipinos nationwide get access to their quality products at the best prices.

“Joining Lazada has given us an opportunity to grow beyond what we thought was possible when we built BLK, Happy Skin and Seoul White. We appreciate how their teams are so hardworking on creating campaigns and programs to keep the flow of new users and increase loyalists. With Lazada, we’ve really felt like true partners who’ve been supported throughout our journey,” said Yuengtian-Gutierrez.

Lazada’s dedication to innovative and sustainable business practices

Aside from its brand partners’ trust, Lazada’s optimistic outlook toward the eCommerce industry’s future also stems from the Southeast Asian markets’ patronage of digital retail platforms. 

Lazada’s investments in innovations and technology, together with its payments and logistics infrastructure, also continue to help the platform stay on top of its game. 

As the digital industry advances, Lazada continuously enhances its user experience and moves fast on emerging technologies. In addition to LazMall’s Virtual Try-On feature, Lazada’s Group Chief Technology Officer, Howard Wang, introduced one of the platform’s newest tech offerings: LazzieChat, the first-of-its-kind eCommerce chatbot in Southeast Asia. 

By offering these high-tech features, LazMall aims to help brands boost their customer engagement and provide a unique and satisfying online shopping experience. To give brand partners a preview of what these innovations can offer, both LazzieChat and Virtual Try-On features were available for them to try at the LazMall 2023 BFF event’s interactive booths. 

With its brand partners’ continued trust and its commitment to innovative and sustainable business practices, Lazada leads the way in building a resilient eCommerce environment and gives both consumers and sellers the best services it can offer. 

Discover the best deals for quality selections from Lazada’s leading brand partners through LazMall during the Sulit Sweldo Sale from September 14-18. For more information and updates on Lazada, visit their website here or follow their Facebook and Instagram pages. 

INQUIRER.net BrandRoom/YM