On its 27th anniversary, Pru Life UK receives the honor of being on the Best Customer Service List 2023

Recognized for its commitment to protecting Filipino families, generation after generation,  

Pru Life UK recently landed a spot on the inaugural edition of the Philippines’ Best Customer Service List 2023 by the Philippine Daily Inquirer and Statista. 

Pru Life UK’s over 40,000 digitally empowered agents commit to helping drive-up financial inclusion in the country

Philippines’ Best Customer Service brands were selected based on an independent survey from over 11,000 customers who have purchased, used services, or gathered information about products or services in the past three years. Customers were asked whether they would recommend brands to friends or family, and assess them based on accessibility, professional competence, and quality of communication. 

Pru Life UK puts its customers at the heart of everything they do, celebrating them through initiatives that help them live the life they want for themselves and their families’ future.

Eng Teng Wong, Pru Life UK’s President and CEO leads the PRUBabies program providing six-month protection to 175,000 newborn babies.

Having the largest agency force in the industry, composed of over 40,000 digitally empowered agents who service over 1.4M Filipinos, the company launched PRUHealth Famlove, a first-of-its-kind critical illness protection plan covering up to four family members under a single policy, including adopted families, cohabiting and same-sex partners. In 2020 and 2021, they also provided free COVID-19 protection and Personal Accident coverage to over a hundred thousands of registrants in Pulse, Pru Life UK’s AI-powered health and wealth app during the height of the pandemic.

Additionally, Pru Life UK continuously makes life and health protection products more affordable and easy to avail through like-minded digital partners such as the e-commerce platform Shopee and mobile wallet giant Gcash. PRUDengue MedCare and PRUDengue MedCare Pro life e-vouchers can now be purchased on Shopee, and PRUPersonal Accident Junior for children and PRUPersonal Accident for adults via GCash for as low as PHP 48.95/year.

Health is another key focus for Pru Life UK, and one of their recent programs gathered experts on health, insurance, and the environment to discuss the impact of climate change on Filipinos’ health and financial security. To encourage people to protect themselves against climate change, Pru Life UK made affordable climate-smart products such as PRUMedCare Select Infectious Diseases and two options of PRUDengue MedCare, with premiums for as low as PHP 175 for 6 months.

Pru Life UK employees pledge to the company’s mission to be the most trusted partner and protector of many more Filipino families.

In celebration of its parent company, Prudential plc’s 175th anniversary and 100 years in Asia, Pru Life UK recently launched its PRUBabies program, providing free six-month financial protection to 175,000 newborn babies by giving their families cash assistance against the untoward costs from typhoid, dengue, measles, or malaria infection.  

And as Pru Life UK marks its 27th year, it is fully committed to making life and health protection products affordable and easily accessible for every life, for every future.

To know more about Pru Life UK, please visit www.prulifeuk.com.ph

ADVT.