Only Parañaque found compliant with e-business one-stop shop mandate

As the Anti-Red Tape Authority (Arta) inspected some Metro Manila local government units (LGUs) for compliance with the electronic business one-stop shop (eBOSS) requirement, only Parañaque City was found fully compliant so far.

Arta said on Saturday that Pasig City’s eBOSS was partially automated, allowing business owners to process some requirements online, while Makati City and Pasay City were still in the process of establishing their own.

Meanwhile, Parañaque City was awarded a certificate of commendation for fully setting up a functional eBOSS and streamlining their business permits and licensing procedures.

“When it comes to renewal of business permits and licenses, it is very important that LGUs have what we are implementing and calling as an eBOSS,” Arta Secretary Ernesto Perez said, explaining that it would speed up delivery of services to the public.

The Arta official said that the joint memorandum circular (JMC) mandating the establishment of an eBOSS in LGUs had been signed by the Department of Trade and Industry, the Department of Information and Communications Technology and the Department of the Interior and Local Government.

Easier way to do business

“According to our president, agencies must be interconnected. When someone files an application for permit and licenses, that individual must not be asked to return multiple times just to finish the process. That is the purpose of our JMC on the eBOSS,” Perez added.

The Arta official said further that the agency would continue its series of onsite inspections in the coming months despite the end of business registrations and renewals for most LGUs in January.

Aside from the eBOSS, Arta is also set to validate compliance with other provisions of the law, including regulations on the business one-stop shop, citizen’s charter information billboard, citizen’s charter handbook and the feedback and complaints mechanism for government agencies.

This year, the antired tape body aims to enlist about 3,000 government-run bodies in its report card survey system as part of a massive undertaking to improve processes and cutting red tape in these organizations. INQ