Healthcare services firm eyes expansion in PH

Legato Health Technologies is eyeing further expansion in the Philippines amid its rebranding and name change to Carelon Global Solutions, with plans of hiring more people to form its core talent pool of professionals this year for their local operations.

Nora Terrado, the local country head of Carelon Global Solutions Philippines, spoke of this expansion during a recent press conference in Makati City which marked the official launch of the company’s new name.

“What excites me is that we intend to create our core talent, our core team that we will train up to be health practitioners in business process management who are trained in technology, data analytics,” Terrado said.

“In terms of expansion, I would quote that our target is to build a core team of up to 1,500 in the next twenty-four months,” she said further.

The company executive said further that they started operations in the Philippines back in 2019, with more than 7,000 associates locally out of the 25,000 that they have worldwide.

“There is definitely an immediate plan for us to grow and growing is not just in numbers. So, it’s about the quality of the service and also transforming our services to align with the changes in the practice of healthcare,” said Terrado. “And to do that, we really have to invest high-quality, top talent who know the essence of the entire health care journey.”

Carelon chief operating officer and Carelon Global Solutions president Rajat Puri said the rebrand is part of their larger strategic goal to improve their services and expand their reach.

“This is aligned with a broader strategic vision and intent of our company of becoming a lifetime trusted partner. Furthermore, this prime migration allows us to reach more people and we can simplify complex processes and challenges to improve the health of our healthcare ecosystem,” said Puri.

Aside from the Philippines, Carelon Global Solutions has offices in India, Ireland and Puerto Rico. In the Philippines, the company has operations based in Manila and in the province of Iloilo, both of which export healthcare services to clients in the United States.