Singtel's Optus warns cyberattack may have exposed Australian client details | Inquirer Business

Singtel’s Optus warns cyberattack may have exposed Australian client details

/ 01:50 PM September 22, 2022
Woman using her mobile phone as she passes the entrance of an Optus shop

A woman uses her mobile phone as she walks past in front of an Optus shop in Sydney, Australia. REUTERS/Daniel Munoz/File Photo

SYDNEY  – Optus, the Australian unit of telecoms firm Singapore Telecommunications, said it was investigating the possible unauthorized access of home addresses, passport numbers and phone numbers of customers after a cyberattack.

Wireless carrier Optus said in a statement on Thursday it had immediately shut down the attack after discovering it, and that payment details and account passwords had not been compromised.

ADVERTISEMENT

It said it had notified Australian Federal Police, and that the investigation into whether current and former customers’ information were accessed was underway.

“Optus is working with the Australian Cyber Security Centre to mitigate any risks to customers,” Optus said in the statement on its website.

FEATURED STORIES

“We are devastated to discover that we have been subject to a cyberattack that has resulted in the disclosure of our customers’ personal information to someone who shouldn’t see it,” said Optus CEO Kelly Bayer Rosmarin.

The Australian newspaper reported that up to 9 million customers may have been affected. Reuters could not verify the number and Optus did not immediately respond to a request for a comment.

“Optus has also notified key financial institutions about this matter. While we are not aware of customers having suffered any harm, we encourage customers to have heightened awareness across their accounts, including looking out for unusual or fraudulent activity and any notifications which seem odd or suspicious,” the Optus statement added.

Read Next
Don't miss out on the latest news and information.

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: Australia, cyberattack, cybersecurity, Optus, telecom
For feedback, complaints, or inquiries, contact us.


© Copyright 1997-2022 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.