Providing Filipino hospitality to every traveler | Inquirer Business

Providing Filipino hospitality to every traveler

Filipino hospitality has been known across the world and it has inspired a hotel to serve the same kind of service to their guests.
/ 04:35 PM March 04, 2022

Take a dip in Dusit Thani Mactan Cebu’s scenic infinity pool Photo source: Robinsons Hotels and Resorts

Filipinos are known for their hospitality. Whether it is a long-lost relative visiting from out of town or foreigners immersing themselves the local community who visits a Filipino home – they are immediately served with cold drinks, a light snack, or even a sumptuous lunch. Every visitor is treated like family, which makes them feel right at home wherever they are in the Philippines.

A true testament to Filipino hospitality is the number of tourists and visitors in the country that have enjoyed their stay, some have found genuine friends and decided to make the Philippines their home.

That is why the genuine Filipino value has inspired Robinsons Hotels and Resorts (RHR), the hospitality arm of JG Summit Holdings subsidiary of Robinsons Land Corporation, to ensure that their guests feel at home during their stay. 

Since its establishment in 2004, Robinsons Hotels and Resorts (RHR) with 26 properties spread out across the country as of January 2022, has focused on its mission to provide true Filipino hospitality.

A home for every type of traveler

Robinsons Hotels and Resorts (RHR) ensures that there is an accommodation option for any type of traveler: whether for leisure, business, family getaway, romantic escape, luxurious staycation, or a budget-friendly stay, the wide-variety of hotel and resort accommodation selection fits what every traveler needs.

For those who are looking for exciting entertainment and activity-filled vacation, a visit to Nustar Resort and Casino is a must. It currently has the region’s largest gaming floor and 35,000 square meters dedicated to retail stores and dining spaces.

Open to the World – Nustar Resort & Casino is located at Kawit Island, South Road Properties, Cebu City, Cebu, and is accessible by sea, air, and land. Photo source: Robinsons Hotels and Resorts

The NUSTAR Resort and Casino also boasts of more than 1,000 rooms in its three hotel towers. The first to open this year is the five-star Fili Hotel, an authentic homegrown Filipino hotel that brings the global charm of Filipino hospitality at the forefront. The second is Nustar Hotel, a luxurious accommodation for the discerning guests and VIP clientele. The third is Grand Summit, a contemporary lifestyle accommodation for work (MICE and Corporate), play (leisure) and celebrations (socials).

Near the Mactan airport, Dusit Thani Mactan Cebu Resort features a distinct Filipino warmth combined with the laid-back vibe of being situated in a beach town. The hotel-resort takes advantage of its unique location on the western side of Mactan Island, where guests can enjoy the sunset while enjoying some cocktails at the lobby lounge, meditating at the Sky Garden, or going for a refreshing dip in the 100-meter infinity pool.

The Westin Manila Sonata Place’s spacious lobby features a signature green wall, reception, concierge, bar, and lounge area. Photo source: Robinsons Hotels and Resorts

For those who want to stay in Metro Manila, you can always check-in at a five-star city hotel like The Westin Manila Sonata Place, scheduled to open in October 2022. Having a wide range of room options — every room is designed to give the much-needed rest after a whole day of business meetings and supports wellness while traveling. Guests can also relax at the in-house spa which allows them to relax their mind and body with a personal sensory experience.

hospitality traveler Robinsons Hotels & Resorts

Holiday Inn Manila Galleria’s comfortable and spacious rooms. Photo source: Robinsons Hotels and Resorts

Enjoy a restful respite in Crowne Plaza’s sophisticated club deluxe rooms. Photo source: Robinsons Hotels and Resorts

For those who are looking for shared function rooms, affordable packages for business meetings, conferences, or a large-scale events location, they can visit Crowne Plaza Manila Galleria in Quezon City and Holiday Inn Manila Galleria in Pasig City which is officially managed by the IHG Hotels and Resorts brand. These hotels have a total of 20 meeting rooms with the largest room having a capacity of 1,500 pax. 

hospitality traveler Robinsons Hotels & Resorts

Grand Summit Hotel General Santos’ picturesque Lobby Lounge. Photo source: Robinsons Hotels and Resorts

When traveling outside Metro Manila, the newest lifestyle destination in General Santos City is the Grand Summit Hotel, which promises upscale accommodation and curated services. The Grand Summit Ballroom offers the region with luxurious event spaces, ideal for intimate meetings and grand celebrations.

The homegrown brand, Summit Hotels and Resorts (SHR) has since then expanded to different parts of the country and is currently operating a total of seven midscale hotels, including: Summit Circle Cebu, Summit Galleria Cebu, Summit Ridge Tagaytay, Summit Hotel Magnolia, Summit Hotel Tacloban, Summit Hotel Greenhills and the newly opened Summit Hotel Naga, committed to providing travelers with enriching moments, be it business-related or leisure stays.

RHR’s Go Hotels provide valuable stays for guests who just need a comfortable place to spend the night without the frills. Since the opening of the first Go Hotel along EDSA in Mandaluyong in 2010, it now has 15 locations all over the Philippines, including: Otis Manila, Ortigas Center, North EDSA, Airport Road, Timog, Ermita, Puerto Princesa, Dumaguete, Tacloban, Bacolod, Iloilo City, Butuan, Davao City, and Iligan.

Keeping travelers safe

Care and hospitality must include a special attention in terms of health, safety, and security amid the current health situation that is why all Go Hotels and Summit Hotels and Resorts properties implement the Circle of Clean (COC) protocol, which complies with the World Health Organization and Department of Health’s guidelines. COC has put up extra safety measures including: a seamless online check-in, luggage disinfection upon check-in and checkout, COC ambassadors stationed in common areas ready to assist, and a rigorous food handling hygiene. 

The IHG Way of Clean, on the other hand, is implemented at Crowne Plaza Manila Galleria and Holiday Inn Manila Galleria. Both properties follow updated colleague training and certification, sanitation stations are located conveniently, and rooms are kept clutter-free and disinfected.

Dusit Care, which is the protocol at Dusit Thani Mactan Resort, helps ensure the safety of guests. Providing a five-point program that makes sure guests have a peace of mind while on vacation.

More places to feel the warmth of home

hospitality traveler Robinsons Hotels & Resorts

Summit Hotel Naga’s festival-inspired guest room – the Penafrancia Suite and the hotel’s cozy lobby. Photo source: Robinsons Hotels and Resorts

Summit Hotel Naga, which is situated at Robinsons Place Naga in Camarines Sur is 10 minutes away from the cathedral and basilica, where hundreds of thousands of devotees flock every Peñafrancia Fiesta, just recently opened.

RHR is looking forward to launching other properties for their homegrown brands: Go Hotels Plus Naga and Go Hotels Plus Tuguegarao. 

Tuguegarao is situated in the northeast Philippines, considered as the major urban center of Cagayan Valley, the city is also dubbed as the “Gateway to Ilocandia and the Cordilleras.” Go Hotels Tuguegarao is ideal for quick stays before travelers venture out to what the rest of the region has to offer.

hospitality traveler Robinsons Hotels & Resorts

Go Hotels Plus Tuguegarao’s Superior King Room. Photo source: Robinsons Hotels and Resorts

Nothing beats Filipino hospitality. Robinsons Hotels and Resorts (RHR) is dedicated to providing guests the full experience. Every visitor is treated like family, and all RHR properties offers a home away from home.

For bookings and other inquiries, visit Robinsons Hotels and ResortsGrand Summit HotelsSummit HotelsGoHotelsDusit Thani Mactan CebuHoliday Inn and Crowne Plaza.


TAGS: Robinsons, Robinsons malls

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