Cebu Pacific to strictly implement one carry-on baggage rule starting Sept. 1
MANILA, Philippines—Budget airline Cebu Pacific will strictly impose the one carry-on baggage rule beginning Sept. 1 this year, saying those that do not comply will face added fees.
In a statement, Cebu Pacific added that carry-on bags, or those that could be brought inside the aircraft cabin, must not exceed seven kilograms in weight and must fit in the overhead bin or under the aircraft seat.
“This strict implementation of the hand carry baggage policy is in line with the airline’s goal to improve its processes for a more efficient and seamless customer experience,” Cebu Pacific said.
It said passengers that failed to comply would be charged a gate baggage fee of P1,000 per person for domestic flights. It said passengers travelling on international flights would be charged P1,500 for shorter destinations and P3,000 for long-haul flights.
Cebu Pacific said purchases made at the airport terminal were exempted, meaning passengers would not be charged any extra fees provided they show a receipt of the purchase.
Other exempted items were equipment for medical needs or for infants, the airline added.
“We have been continuously reviewing our processes to ensure we are able to provide the best customer experience for everyJuan. This is being done to make sure CEB avoids any unnecessary flight delays as much as possible,” said Candice Iyog, Cebu Pacific vice president for marketing and customer experience.
“We also hope this will convince our passengers to become more mindful as we do not want them to shell out additional, avoidable fees,” she added.
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