Select Globe Stores reopen beginning May 18
Globe Telecom is reopening select Stores with skeletal force teams beginning May 18 to serve the mobile and internet needs of its customers across the country.
This initially includes four Stores in Luzon, nine in Visayas, and four in Mindanao. The schedule is as follows:
LUZON
SM Center Downtown, Tuguegarao
11:00 a.m. to 5:00 p.m.
Monday to Sunday
Collegio Business Center, Nueva Segovia, Vigan
9:00 a.m. to 5:00 p.m.
Monday to Friday
La Union Provincial Admin. Bldg, La Union
9:00 a.m. to 4:00 p.m.
Monday to Friday
SM City Naga, Naga City
11:00 a.m. to 5:00 p.m.
Monday to Sunday
VISAYAS
Poblacion 9, Tanjay City
8:00 a.m. to 4:00 p.m.
Monday to Saturday
Prince Hypermart, Bayawan City
8:00 a.m. to 4:00 p.m.
Monday to Saturday
Robinsons Dumaguete, Dumaguete City
11:00 a.m. to 5:00 p.m.
Monday to Sunday
Tacloban City, Leyte
9:00 a.m. to 4:00 p.m.
Monday to Friday
MPT Building, District 21, Ormoc City
9:00 a.m. to 4:00 p.m.
Monday to Saturday
RJJ Building, La Carlota City
9:00 a.m. to 4:00 p.m.
Monday to Saturday
Barrios St. Kalibo, Aklan
8:00 a.m. to 4:00 p.m.
Monday to Friday
Gaisano Grand Mall, Roxas City
9:00 a.m. to 5:00 p.m.
Monday to Sunday
Catbalogan, Samar
9:00 a.m. to 4:00 p.m.
Monday to Friday
MINDANAO
Lee Plaza, Dipolog City
9:00 a.m. to 5:00 p.m.
Monday to Saturday
SM City, Cagayan De Oro City
11:00 a.m. to 5:00 p.m.
Monday to Sunday
Mayor Enerio St., Oroquieta City
8:00 a.m. to 4:00 p.m.
Monday to Saturday
Gaisano City Mall, Ozamiz City
9:00 a.m. to 4:00 p.m.
Monday to Sunday
“We understand how important it is to stay in touch these days so we are slowly opening a few Stores in different parts of the country. We’re more than excited to give our customers a more personal experience as they go into the stores for their transactions. With this development, we also assure everyone that we are adopting the necessary measures to keep our customers, employees, and partners safe from the COVID-19 virus while inside our facilities,” said Bernard Llamzon, Globe Executive Vice President for Channel Management.
The Stores will handle consumer bill payments, GCash cash in, replacement of lost or defective SIM cards, return and replacement of handsets and other devices, selling of prepaid products (SIM cards, call cards, Home Prepaid WiFi, Autoloadmax, digital connectors, among others), reconnection of suspended accounts, requests for call unbarring, application for mobile and broadband postpaid services, renewal of postpaid accounts, reactivation of terminated accounts, and change of account ownership.
After-sales concerns will continue to be supported by GlobeOne App, Globe At Home App, GCash App, TM App, and https://www.globe.com.ph/contact-us.html.
As a precautionary measure, the Stores will strictly adhere to the government health protocols such as physical distancing, disinfection and sanitization of the premises, wearing of Personal Protective Equipment (PPE) of all Store personnel, installation of plastic and acrylic boxes at transaction counters, and shortened operating hours.
Globe will also ensure that the Store personnel is provided with transportation and health essentials.
