It has become customary for us to list down our resolutions at the start of the year as we strive to do more and better.
Even my favorite reliable home retailer, Wilcon Depot, has set its own “New Year, New Me” resolution. So, as it steps into the next decade, here are some of the things to look forward to this 2020 with Wilcon.
Trendsetter not a trend settler
Wilcon Depot wants to be part of our everyday journey in building, improving, and refining our homes for a more sustainable and comfortable life.
As the most preferred home building partner for Filipinos, Wilcon Depot is beefing up its workforce to continuously provide unparalleled customer services to its valued customers. More than just providing the highest quality home building and improvement products, Wilcon remains committed to fulfilling its topmost principle of delivering customer satisfaction.
Wilcon recognizes the urgency of implementing a great customer experience to achieve higher customer satisfaction. It commits to provide what its customers need by innovating and further personalizing their shopping journey.
Doing business in the digital world
As it embraces the digital age, Wilcon Depot will continue to improve its newest business venture by providing customers with a more convenient home shopping experience.
Last year, Wilcon launched its e-commerce site, which now allows customers to enjoy the convenience of shopping online the Wilcon way. Customers can shop for a wide array of products including appliances, automotive, building materials, electrical, furniture, hardware, home interior, housewares, outdoor living, paints and sundries, plumbing, and sanitarywares.
Through its online presence, Wilcon rewards its customers with a hassle-free, convenient shopping experience, as they can simply browse wherever they are, and purchase anytime they want. Now, customers are just a click away from their home improvement needs.
Wilcon’s digital store has a delivery service, which is currently available for Metro Manila, Rizal, and Cavite. Soon, this delivery service will be extended all over the country.
Wilcon also launched its Loyalty Mobile App, a digital version of the Wilcon Loyalty Card program. Through this app, customers can earn and check their points, as well as convert their purchases to rewards, after they sign up. The Wilcon Loyalty Mobile App is available for download at the Google Play Store and App Store for free.
Plot nationwide store expansion
We can find home improvement needs and construction supplies all in one place and shop at any Wilcon store with its 57 retail outlets nationwide.
Last year, Wilcon opened six retail outlets in Bunawan, Brgy. Panacan Valle Verde, Davao City; Brgy. Bolong Este, Sta. Barbara, Iloilo; Brgy. Igpit, Opol, Misamis Oriental; Tatlong Balon, San Isidro, Antipolo City, Rizal; Brgy. Anastacia, Sto. Tomas, Batangas; and Cagayan Valley Rd., Brgy. Bayo, Iguig, Cagayan.
In communicating the company’s plan this year, Wilcon gathered all of its retail leaders with its annual Sales Kickoff Conference 2020. Getting right on track of its ongoing expansion in fulfilling its commitment to have a total of 65 operating stores this year, Wilcon launches their #FLYINGHIGHTO100 store expansion campaign, wherein Wilcon aims to have a total of 100 Wilcon stores nationwide by 2025.
And as a longtime partner of Wilcon Depot, I am thrilled to see how Wilcon will drive its five-year expansion plan into completion. Bidding to grow and spread out its stores to key cities and localities across the archipelago, Wilcon’s next phase of expansion means more Filipino homeowners and builders nationwide can fulfill their dream homes and build big ideas with Wilcon.
As the retail business continues to evolve rapidly, Wilcon expects exciting opportunities to happen for companies like them, who are willing to prepare themselves for the massive change. On a personal note, I believe that those who can embrace transformation quickly will thrive in the marketplace.
Wilcon is truly the perfect partner of every Filipino homeowner and builder. Let’s welcome the new decade as Wilcon continues to give its valued customers bigger opportunities to enjoy home shopping.
For more information about Wilcon, you can log on to www.wilcon.com.ph or follow its social media accounts on Facebook and Instagram at @wilcondepot.ph. You can also connect via LinkedIn and YouTube.