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RedDoorz creates positive impact to hotel staff’s lives through its partner engagement program

03:33 PM March 30, 2019

Launched in mid-2018, RedDoorz Philippines is a tech-enabled affordable accommodations platform that has already expanded to more than 100 properties in Metro Manila, Metro Cebu, Davao, Pampanga, and Tagaytay by having partnerships with different property owners.

Beyond the business partnership, however, RedDoorz aims to create a long term positive impact in its partner hotel staff’s lives through its partner engagement program.

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“Here at RedDoorz, we promise not only growth for the partner property owners themselves but for their staff as well. By providing them with further training to help them provide excellent service to our guests, we are also enabling them to achieve more in their career,” said RedDoorz COO Rishabh Singhi.

As part of RedDoorz’ commitment to strengthen this partnership, while at the same time ensuring to deliver quality service to its customers, the company conducted the first ever RedDoorz Quality Training and Workshop today, March 12, 2019 at 3F SGV Hall, AIM Conference Center, Makati City.

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A total of almost 100 hotel staff members, which consists of front office representatives, housekeeping personnel, operations managers, etc., from the different RedDoorz properties located in Pampanga, Cebu, Davao, Cavite, and Metro Manila, attended the workshop spearheaded by Adil Mubarak, RedDoorz’ Vice President for Operations together with Quality Manager Meutia Irataliana.

RedDoorz’ Vice President for Operations, Adil Mubarak talks about the quality of service RedDoorz is giving its customers

RedDoorz Philippines’ Country Head, Stefanie Irma delivers her welcoming remarks in front of property owners and hotel staff.

The speakers journeyed with the attendees through an interactive workshop that focused on process improvements, hospitality methodologies, and the kind of quality service given by RedDoorz to all its hotel guests.

Through its industry know-how not just in hospitality, partner owners and hotel staff are assured that once they face people from all walks of life, they will be able to assist them, offer them the best service that a hotel staff can give, see the smiles on the faces of their customers and make them come back for another wonderful stay.

Aside from this, RedDoorz also facilitates English courses to increase staff’s morale, boost their performance and sharpen their communication skills. Free lunch Fridays, T-shirt design contests, etc., are also organized to create a sense of belonging and community.

“This is just the beginning, we have more programs lined up this year to continue enabling both in the short term and the long term,” Singhi added.

Because of this initiative, it only goes to show that RedDoorz is progressing not only by expanding and partnering with over 100 properties in the Philippines but also ensuring that every property’s service is no different from that of Indonesia, Singapore, and Vietnam.

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Meanwhile, included in the many perks that this partnership has enabled, property owners also noticed a surge in their hotel bookings resulting to an increase in their revenue. RedDoorz developed a high demand for local boutique hotels, inns, condotels, apartels, and other private accommodations because of its affordability and service guarantees.

Furthermore, RedDoorz Philippines is actively seeking new partners to work with to deliver outstanding budget hotel accommodations to more locations across the country. For partnership inquiries, email us at [email protected] or call us at (02) 249-8745.

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