MANILA, Philippines—Airphil Express, a fast-growing budget airline in the Philippines, recently bagged the top airline reliability performance award for the Q400* aircraft in the Oceania region given by Bombardier Inc.
Besting other airlines in this product category and region, Airphil Express achieved the highest overall dispatch reliability, and placed first overall in the Q400* aircraft category for the Oceania region.
Bombardier cited Airphil Express’ outstanding performance at a ceremony held during the company’s fourth annual Award Gala Dinner in Toronto, Canada.
“The winners of the Airline Performance Reliability Awards have achieved world-class performance over the past year. We congratulate Airphil Express, its management team and all its employees on their excellent results,” said Todd Young, vice president for customer services and support of Bombardier Commercial Aircraft.
The recognition was based on a review of the reliability statistics for airlines operating Q400* aircraft that have achieved over 99 percent dispatch reliability.
Airphil Express operates the newest aircraft fleet in the country. The company is servicing 23 local destinations from its Manila hub alone. Late last year, it introduced its first international destination, Singapore, with plans to launch more overseas destinations in the near future.
Airphil Express is also the only budget carrier in the region offering great-value travel services such as a 15-kg free baggage allowance and an added 7-kg hand-carry allowance. It also provides travel assistance like Web check-in, travel insurance, seat selector and prepaid baggage.