Close  

BSP to investigate BPI glitch

By: - Reporter / @bendeveraINQ
/ 10:47 AM June 07, 2017

The Bangko Sentral ng Pilipinas (BSP) will dig deeper into the glitch that affected customers of Ayala-led Bank of the Philippine Islands Wednesday morning.

“BPI already issued a statement explaining the situation and promising to fix it today. We’ll investigate as soon as the dust settles and the customers are made whole,” BSP Deputy Governor Nestor A. Espenilla said in a text message.

ADVERTISEMENT

In an advisory, BPI blamed an “internal data processing error” for the discrepancies in bank account balances that some clients complained about in social media.

READ: BPI reports ‘internal data processing error’

FEATURED STORIES

BPI apologized to its customers for the inconvenience caused by the glitch.

BPI officials denied that it was a hacking incident.

Read Next
LATEST STORIES
MOST READ
Don't miss out on the latest news and information.
View comments

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: Banking, banks, BPI, BSP, debit, Hacking, internal data processing error, Nestor Espennila, technical glitch
For feedback, complaints, or inquiries, contact us.


© Copyright 1997-2019 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.