In a recent study by the Transport Intelligence, a leading independent source of research and analysis for the global logistics market, the logistics industry in the Philippines is expected to have a Compounded Annual Growth Rate (CAGR) of 10-16% from 2013 to 2020. The actual growth rate will depend on how well the country’s performance will improve in the Logistics Performance Index. Some of the key factors considered are the quality of logistics services and the ability to track and trace consignments.
The adoption of technology plays a crucial role in ensuring the delivery of quality logistics and transport services. Information systems and transport and logistics chains intertwine with each other since good information management is essential for a transport company to perform and conduct fully-integrated operations. Information and communications technology (ICT) facilitates the interconnection of service production processes, which could improve functions and services, thus affecting the demand for transport. With this trend, the logistics and transportation industry looks to Globe Business and its portfolio of ICT solutions to meet the demand for faster delivery and routing.
Globe Business offers an array of solutions that address the challenges of logistics companies.
With Canvas Mobile Forms, manual writing of delivery details and the risk of committing an error while encoding customer information becomes a thing of the past. Users can now capture information like e-signatures, images, GPS, barcodes and QR codes electronically on a smartphone or tablet and send it in seconds.
On the other hand, the M2M Fleet Management System allows companies to remotely monitor their delivery vehicles via GPS and get timely, complete information that their clients might need. Another solution offered is TxtConnect where pick-up and the delivery update can be shared with customers.
Companies can also avail of Globe Charge to avoid mishandling or theft of cash payments. Globe Charge can also be used as an alternative mode of payment for customers. Companies can use it to receive debit and credit card payments too.
Globe Senior Advisor for Enterprise and IT Enabled Services Group Mike Frausing expects e-commerce as a driver of growth for the logistics industry, with ICT solutions making the difference in service delivery and efficiency. “Globe continues to provide best-in-class IT solutions to our partner enterprises, and this includes those who belong to the logistics and transport industries. The industry is fast-moving so our portfolio of innovative ICT solutions can definitely help and enable efficiency in operations and manpower, giving companies the leading edge and the sustained growth that they look for.”