People look at merchandise while holiday shopping at Best Buy on Thursday, Nov. 26, 2015, in Panama City, Fla. Early numbers aren’t out yet on how many shoppers headed to stores on Thanksgiving, but it’s expected that more than three times the number of people will venture out to shop on the day after the holiday known as Black Friday. PATTI BLAKE/NEWS HERALD VIA AP
WASHINGTON — Black Friday shopping is shifting from hours spent in line to more time online.
Sales at retail stores the day after the Thanksgiving holiday fell 10 percent to $10.4 billion this year, down from $11.6 billion in 2014, according to research firm ShopperTrak. And sales on Thanksgiving dropped by the same percentage, to $1.8 billion.
A big reason for the decline is increased online shopping, as Americans hunt down deals on their smartphones, tablets and computers. And many retailers are offering bargains long before Thanksgiving, limiting the impact of Black Friday specials.
Online sales jumped 14.3 percent on Friday compared with last year, according to Adobe, which tracked activity on 4,500 retail websites. Email promotions drove 25 percent more sales compared with 2014, the company said.
READ: No crowds but online surge on Britain’s ‘Black Friday’
Store retailers saw fewer customer visits on Thanksgiving and Black Friday, compared with last year, according to Kevin Kearns, ShopperTrak’s chief revenue officer.
“Shoppers are researching products ahead of time, targeting their store visits, and arriving in-store with the intention of making a purchase,” Kearns said.
The drop in Thanksgiving Day visits may also reflect a “social backlash” against stores opening on that day, Kearns said.