Philippine Long Distance Telephone Co. (PLDT) launched three new mobile services to cater to local businesses.
The company, through corporate wireless enterprise arm Smart Enterprise, said the new machine-to-machine, or M2M, solutions would benefit credit, sales and mobile payment operations for local businesses.
These are Smart M2M Credit, M2M Sales and M2M Pay, all geared at expanding PLDT’s M2M offerings in the mobile platform.
“Companies now need to maximize crucial operations with efficient solutions that do not pack on the cost,” said PLDT first vice president and Smart Enterprise sales and marketing head Juan Hernandez.
“M2M technology has been a viable solution in digitizing manual processes, that’s why PLDT is constantly investing in technology and upgrading our core network to prepare for the anticipated trend for these kinds of innovations,” he added.
The Smart M2M Credit solution is a mobile Credit Investigation App with tracking features needed by credit investigators, completely bundled with the latest devices and reliable data connectivity.
The Smart M2M Sales solution is a mobile customer relationship management tool that provides field personnel with relevant information and automates sales processes to enhance customer experience.
Its mobility features include Sales Call tracking, Progress Updates, Performance Monitoring, and inventory monitoring. Enterprises are assured of top-quality services through PLDT’s subsidiary IP-Converge’s largest after-sales deployment resources.
The M2M Pay solution, meanwhile, is an app that expands card payment modes with the bundled card swiper dongle, iOS and Android devices and connectivity.
The bundled Smart M2M Pay allows for credit card payments to mobile devices through a detachable card swiper, maximizing opportunities for purchases of customers without the need for cash.