Quantcast
Article Index |Advertise | Mobile | RSS | Wireless | Newsletter | Archive | Corrections | Syndication | Contact us | About Us| Services
 
Fri, Aug 26, 2011 03:18 PM Philippines      25°C to 33°C
  HOME       NEWS     SPORTS     SHOWBIZ AND STYLE      TECHNOLOGY     BUSINESS     OPINION      GLOBAL NATION    SERVICES
Advertisement
Inquirer Mobile
Property Guide

INQUIRER ALERT
Get the free INQUIRER newsletter
Enter your email address:

 
Money / Top Stories Type Size: (+) (-)
You are here: Home > Business > Money > Top Stories

  ARTICLE SERVICES      
     Reprint this article     Print this article  
    Send Feedback  
    Post a comment   Share  

  RELATED STORIES  




imns


More people take BPO training

By Abigail L. Ho
Philippine Daily Inquirer
First Posted 23:43:00 03/17/2009

Filed Under: business process outsourcing (BPO), Employment, Unemployment

MANILA, Philippines ? With the business process outsourcing (BPO) sector being the only industry still offering thousands of jobs, more and more individuals are signing up to be trained to enter the field.

Human resource solutions provider ExcelAsia is now training 1,500 people a month to go into BPO, compared with 700 individuals in the past, the company said.

As around 50 percent of ExcelAsia?s clients come from the BPO sector, company president Rita Trillo-Ugarte said business should be brisk for ExcelAsia in the coming months.

?Our hit rates show that upon completion of our training programs, 80 percent of those trainees successfully get hired,? she said in a statement Tuesday.

ExcelAsia offers various training programs in its Makati, Alabang, Cebu and Bacolod sites. It is now in the process of setting up a site within the Eastwood City area in Quezon City, which should be operational in April or May.

To enable its clients to meet their employment needs, Trillo-Ugarte said ExcelAsia held job fairs every Monday in all of its sites to screen potential BPO practitioners.

?Nobody goes home empty-handed. Should they not qualify at the time of their application, we will send them to our free call center training program. After completing our training, we will send them out for client endorsement,? she said.

Around half of the executives and human resource managers in the BPO space see their workforce requirements growing by as much as 15 percent this year, according to a survey jointly conducted by the Business Processing Association of the Philippines (BPAP) and Outsource2Philip-pines.

BPO executives, on average, expected to expand their employee base by 6 to 10 percent in 2009, the report said.

The highest growth rate would be posted by BPO firms with an employee count of between 5,000 and 10,000 individuals.

Some 33 percent of them expected to boost their employee numbers by as much as 11 to 15 percent in 2009, the report stated.

Small and medium-sized BPO companies saw their personnel requirements growing by around the same rate as the industry average, the report added.

BPAP research director Gigi Virata said the projected growth in size of the BPO workforce this year could be attributed to the global recession, as more companies seek ways to cut costs without sacrificing service quality.

Sectors expecting the most growth included back-office processes, IT services and infrastructure management and website development ? all considered complex and high-value sectors.



Copyright 2011 Philippine Daily Inquirer. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.



Share

RELATED STORIES:

OTHER STORIES:



  ^ Back to top

© Copyright 2001-2011 INQUIRER.net, An INQUIRER Company

The INQUIRER Network: HOME | NEWS | SPORTS | SHOWBIZ & STYLE | TECHNOLOGY | BUSINESS | OPINION | GLOBAL NATION | Site Map
Services: Advertise | Buy Content | Wireless | Newsletter | Low Graphics | Search / Archive | Article Index | Contact us
The INQUIRER Company: About the Inquirer | User Agreement | Link Policy | Privacy Policy

Advertisement
Federal land
Jobmarket Online
Inquirer VDO
BizLinq