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Fitness First Club liable for member’s stolen items—Court of Appeals

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MANILA, Philippines—The Court of Appeals upheld the decision of the Makati City Regional Trial Court (RTC) holding Fitness First Club Inc. liable for stolen items of its member.

In 17-page decision dated July 2, 2012 released to the public Wednesday, the appeals court 9th decision through Associate Justice Antonio Villamor said Fitness First cannot escape liability by saying that the Application Form and Club Rules, which was signed by every member upon enrollment states that it cannot be held liable for losses.

The appeals court said that the provision in the membership agreement as well as the notices posted on its walls run contrary to the provision of Article 2003 of the Civil Code. The said provision states that “the hotel keeper cannot free himself from responsibility by posting notices to the effect that he is not liable for the articles brought by the guest. Any stipulation between the hotel-keeper and the guest whereby the responsibility of the former…is suppressed or diminished shall be void.”

The appeals court explained that a health and wellness center like Fitness First is akin to those engaged in hotel and common carrier businesses which are imbued with public interest.

“Fitness First, being a health club establishment is clearly bound to provide not only a comfortable working-out atmosphere for its members but also a security to their persons and belongings,” the court said.

The case stemmed when in 2006, Atty. Rommel Delos Reyes complained of stolen office uniform, a Nokia 6600 mobile phone, wallet containing P3,000, calling cards and identification cards at the management of Fitness First at Robinsons Place Manila. The manager, however said they cannot be held liable citing the provision in the membership agreement and notices posted on its walls.

Delos Reyes terminated his membership and filed a complaint against the health club before the lower court, which ruled in his favor.

The health club appealed the case.

The appeals court said it gives great weight to the findings of the lower court and echoed its ruling that Fitness First should have conducted an in-house investigation since it admitted that it has a master key that could open all lockers.

Since Delos Reyes’ locker was not forcibly opened, the court noted that it is possible that an employee could have opened the locker using the master key.

The law in turn does not allow its responsibility to the public to be negated or diluted by any contrary stipulation in so-called undertakings that ordinarily appear in prepared forms imposed on their guests and members as in this case

“Fitness First’s utter disregard of the theft of its member’s personal belongings deposited in its locker and lackadaisical attitude on the reported loss constitutes negligence and dereliction of its duties and responsibilities as operator of a health and wellness establishment,” the appeals court said.

It affirmed the award for damages worth more than P136,000 in favor of Delos Reyes.


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Short URL: http://business.inquirer.net/?p=70393

Tags: Article 2003 of the Civil Code , Attorney Rommel delos Reyes , Consumer Issues , Court of Appeals , Fitness First Club Inc. , Fitness First Robinsons Ermita , Makati City Regional Trial Court

  • intsikbeho

    nun dating nag wowork out pako sa ABS CBN fitness first. halos every week may nananakawan. parati nalang sa counter nila may nag rereklamo na ninakawan sila. pero walang pake alam ang fitness first dahil yan nalang ang parating sagut nila na hindi sila liable. 

    secondly, ang fitness first. unang enroll ko 1600 per month. saksakan ng mukang pera ng establesimiento na yan na dahan dahan tataasan ka nalang ng monthly ng wala man lang pasabi. bigla nalang 1800 na, tapos 2000, tapos 2200, tapos gusto pa gawing 2400, pero pag sinabi mo hindi mo na tutuloyin membership mo ambilis ng bawi “sige po, maintain nalang namin kayo sa 2200 special rate nalang po kayo.” – kaputahan…

    third, wala akong masamang disposisyon sa mga bading. pero sa fitness first ABS CBN nun two years ago (ewan ko lang ngayon) 70% to 80% ng mga lalakeng nag wowork out doon ay bading. ok lang sana un walang problema sana sa akin mahal ko mga bading gusto ko silang i-kiss.. kaso lang nun masmarami na sila sa mga tunay na mga lalake naging bading fest na sa locker room. mga suot nila inappropriate, mga kilos nila naging malaswa, pati narin mga usap usapan nila kala mo nasa party at kala mo walang ibang tao sa locker room. anlalakas na ng mga loob nila, bigla ka kakausapin, nagyayaya pang mag “church”, mag “coffee coffee”, hihingin number mo at yayain ka pang manood ng sine hindi naman kayo magka kilala. may nag kantutan pa daw sa shower kaya nagkaroon ng policy na bawal ang dalawang tao sa loob ng shower. hindi ba napaka laswa nun? hindi naman kasalanan ng fitness first yan pero sila rin lang ang may responsibilidad na tuwirin un mga ganyang kalaswaan. 

    4th, itong 4th issue na ang nagpa quit sa akin sa fitness first. ang mga kalokohan ng fitness first binibigay ang personal na impormasyon ko sa kun sino sinong mga credit card companies. yan ang final straw. kaputahan ng mga yan kaya cash ako nag babayad dahil ayaw ko gumamit ng ccard sa fitness first. yun mga personal na impormasyon mo binebenta nila sa iba pero ikaw wala kang ka muwang muwang… kaputahan talaga.

    finally, thank you attorney sa pag demanda mo sa kanila. congrats sa pagka panalo mo, mabuhay ka

    • http://lemonparty.org/ Kilabot ng mga Balahibo

       natawa ako sa reply mo.

      lalo na sa mga words na ginamit mo.

      #2 kaputahan
      #3 bading, kantutan sa shower, etc

      grabe #4 ha, if its true.

      • intsikbeho

        hehehe well, you want to get people a little bit angry about the situation but at the same time not really get too worked up about it so make it a little lighter with well placed humor and BAM! you have a nice read over there, i had to pat myself at the back also hehehe. 

        but all of the points i mentioned are true. ganyan talaga sa fitness first ABS CBN. but perhaps not all branches ganyan. except for the nakawan and greedy monthly charging that seems to be universally true to all fitness first branches. 

        nahirapan din talaga ako sa mga bading doon sa totoo lang kasi one time na offend na talaga ako ng tingnan ako ng kakaiba nun isang bading. plus one time natakot ako kasi nasa corner ako ng locker room then may katabi ako sa right super machoo lalakeng lalake tapos dumating naman sa left flank ko isang group of all out badengers tapos amiga pala nila un machoo man sa kanan ko. ni box-in nila ako, d ako maka tuwad para kunin un mga gamit ko… 

        then theres also one friend of mine kawawa, kinwento niya na nasa steam sauna sya mag isa then may pumasok na machoo man tumabi sa kanya and eventually hinimas daw sya.. alam mo tawa ako ng tawa nun kinukwento nya pero hindi sya natatawa and mukang na feel talaga nya na ni violate sya, wala daw sya nagawa, now that i think of it naaawa ako sa kanya. dont know if it is really true but d naman sya mag sabi sa akin ng ganun para lang mag kwento ng wala lang… 

      • http://lemonparty.org/ Kilabot ng mga Balahibo

        Ako rin may storyang ganyan, pero di FFirst.

        It was in Alabang Town Center, back way back when. Was watching hook, and since standing room only naka tayo me sa likod ng orchestra, enjoying the movie, already crowded that it is.

        Anyway, as it got more crowded, you can’t help but touch elbows with other patrons. And so it did happen. And nung bata (at still immature pa ako) I would not back down any fight, manalo, o matalo. I mean, I can raise the level of conflict, mapa intimitation, mapa verbal, mapa full contact, mapa small arms. I mean, prepared in every level that I could hold myself, and most likely, win.

        Anyway, pininahan ako ng balikat, and since common gawain ko yan sa bus minsan, i know the perfect response. I would remove myself from being pinned, then I in turn would push my shoulders on his against the wall. As I said, being well versed with this type of intimidation, two things could only happen, escalation or one of us would back down. I was prepared to ‘assert’ myself with lots of pent up aggression for effect.

        Then it happened. Rather then either of the two effects I was expecting, suddenly there was a third response. I felt my elbow being felt up, caressed even. First it was the elbow, then slowly it went up my shoulder.

        Nampucha, I was not prepared to react to that. I mean I can deal with the two scenarios, but not that reaction. Di ko alam na option pala na pwede mangyari iyon, end so, my mind was looking for a reaction, and it was blank!

        Dun ako natakot, kasi nabigla ako. I did not know how to react.

        Dagli dagli na lumabas ako ng sinehan and never came back to resume the movie.

        Lessons learned. 3 things can happen, not 2.

  • akramgolteb

    Buti pa siya kaya niya magbayad sa fitness perst ibig sabihin madami pera. Sana may pera din ako pambili ng pagkain.

    • http://twitter.com/alfs_alfs Pons Corpuz

      hahahaha… wala ka pera pambili ng pagkain pero may pera ka pang internet… how pathetic… hahaha

      • usapan2

        bk naman sarcasm at exaggerated lang ang comment ni “akramgolteb.”  it’s not to be taken literally and seriously.

    • denis a lozada

      Eh ano ngayon? Maghanap ka ng trabaho. TAMAD! May oras kang mag-internet pero oras maghanap ng trabaho wala ka. Hindi na excuse na sabihing walang trabaho sa Manila. Ang daming trabaho. Basta hindi kalang bobo. Kaso mukhang BOBO ka eh.

  • http://profile.yahoo.com/573GKVTQMBD62PQ6XOEPMI7LXA Yugi

    So pwede na pala magdala ng kakutsaba na kaibigan, kunwari nakawin mo yung gamit ko, tapos idedemanda ko Fitness First para bayaran ako. Kung ganyan ang batas sa Pinas dadami ang kaso ng “nakawan moko” demanda ko sila.

    • Thelostrays

      Pasensya na kailangan ko mag comment… hindi dahil may ganitong decision ang Court of Appeals ay pwede ng manloko ang mapansamantala, kung gagawin yung “nakawan mo ako” pwedeng maging liable ang gagawa nito – pwede pa silang makulong.  Pero hindi dahilan ang posibilidad na merong manamantala, para hindi magfile ng kaso laban sa isang establishment o company na hindi ginawa ang kanilang responsibilidad na protektahan ang mga gamit ng mga members dito, kaya nga sila naniningil ng mataas na membership at monthly fees…dapat alam ng consumers at customers ang kanilang karapatan, at alam din nila na kung sila bilang customer naman ay gagawa ng mali kagaya ng sinabi mo, eh sila naman ang makakasuhan ng mas mabigat.

    • 1Simona1973

      remember, the lost items were inside the locker of the customer, and no one has the key to that locker but the customer and Fitness First only.  

      do not worry, the law is not that stupid.. lol

    • john mark santos

      umiral na naman ang kalokohan ng Filipino. 

      ayan kasi atty na niloloko nyo pa, pano kaya kung ordinary citizen lang nag reklamo
      pero sana mas tinaas pa yung award for damages para mas madame matakot  

    • Jerry Ortiz

      This is just plain stupid thinking. It speaks of someone who has a criminal mind. I think you just want a clever retort of response in this thread but it backfired. Such a stupid remark really.

  • http://profile.yahoo.com/BA4EJLSEVZA3RWPJLZ7RWCAWLA Jairus

    Buti nalan atty yung na nakawan. Nothing would have happened if a regular person lost his things.

  • http://www.facebook.com/ramy.fernandez Ram Fernandez

    this is great news to us FF members! 



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