Lawmaker seeks probe of airlines’ promo practices


MANILA, Philippines—San Juan City Rep. JV Ejercito has called for a congressional inquiry into the practices of domestic airlines that cause unnecessary inconvenience and discomfort to passengers.

In House Resolution No. 2131, Ejercito did not name the airlines but said that known local fliers were offering promo fares to encourage both domestic and foreign travel without realizing that they were going against the consumers’ interests, welfare and protection.

“There is an urgent need to look into and review the policies and practices of domestic airlines in accord with existing laws and state policies,” Ejercito said.

“The complaints include overbooking, denial of boarding pass, flight delays and cancellation, denial of proper accommodations during long flight delays and cancellation, surcharges for rebooking of flights, flight diversions and failure to inform passengers of the cause of delays and cancellations,” he said.

Ejercito cited a constitutional provision which says that the state shall protect the interests of consumers, promote their general welfare and establish standards of conduct for business and industry.

Likewise, he said, Republic Act No. 7394 or the Consumer Act of the Philippines provides that the state shall implement measures to protect consumers against deceptive, unfair and unconscionable sales acts and practices.

Meanwhile, two other lawmakers have sought the designation of an Iglesia ni Cristo (INC) lane in the country’s international airports in anticipation of the huge number of church members who will be flying in from all over the world to attend the sect’s 100th anniversary celebration in 2014.

In HR 2163, Representatives Winnie Castelo and Jorge Banal of Quezon City asked the Bureau of Immigration to designate an INC centennial lane for “practical and courteous purposes” and not merely to give special treatment to church members.

“It will be in the best interest of the government to assign an INC Centennial Lane at customs which will allow Iglesia ni Cristo members continuous and smooth ingress,” Castelo said.

Banal said the purpose for which the church members would be visiting the country “presupposes the noble and legitimate intent of their entry.”

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Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.

  • Ludeleo

    kailangan talaga ng regulation ang promo, internet sales and no-refund policies ng air carriers.  Booked a Butuan-Manila return flight before with Cebu Pacific.  Cebu Pacific cancelled the flight, but PAL flew same day, an hour after the Cebu Pac scheduled flight.  So, I bought PAL ticket, and checked-in with Cebu Pac ground staff as proof that I was not a no-show. They gave me 3 months to use the ticket.  Since I had no more trips in the next 3 months, my fare was forfeited by Cebu Pacific.  A case of unjust enrichment.

  • mantajao

    this is definitely an affront to the separation of Church and State policy. besides, not all passengers in an airplane flight are INC’s. All passengers entering PH must undergo the same process just like everyone else. If they undergo incoveniences, then they must bear it. No special treatment whatsoever.

    The policy of Separation of Church and State can be defined that NO law must be made to benefit a single religion or even supressing the citizen’s freedom of worship…

  • lilybugan

    bat ba naman bibigyan ng special privilege ang INC? ang swerte naman ng kultong to.

  • Edward Solilap

    INC special  lane? why? are they disabled now or special children of the Lord? this is unacceptable.

  • Kuletzzz

    oppss…I posted a comment lastnight questioning the reccomendation of these lawmakers by providing special lane for INC members. Apparently, the admin deleted my comment. Kala ko ba, everyone has the right to speak? very simple lang question ko, ANO BA ANG CONTRIBUTION NG INC AS A SECT SA BANSA NATIN. MAGKANO BA BINBAYAD NA BUWIS AS SECT? MERON BA PARA BIGYAN SILA NG SPECIAL TREATMENT?

  • Erik Chua

    Pwede bang pag-aralan kung paano tataasan ang budget sa SCIENCE AND TECHNOLOGY natin kaysa sa mga ganyang issue? Kawawa na tayo when it comes to Sciences compared to our neighboring Asean.

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