Smart reports 132% jump in broadband postpaid base


MANILA, Philippines—The broadband postpaid business of Smart Communications Inc. grew by 132 percent last year from year-before level, according to broadband Internet and data services head Lloyd Manaloto.

Manaloto, in a statement, said the strong demand for mobile Internet devices, particularly for tablets, under its new “FlexiSurf” line of postpaid plans helped Smart Bro achieve its highest growth numbers ever.

“The public’s reception to FlexiSurf has just been unbelievable—we really hit a sweet spot,” said Manaloto. “FlexiSurf enables Filipinos to enjoy the hottest gadgets with the best mobile Internet connectivity at prices they can afford,” he said. Launched in May 2012, Smart Bro FlexiSurf is the first mobile broadband offer of its kind in the Philippines as it gives subscribers the option to avail themselves of the laptops and tablets on zero interest, 24-month instalment scheme.

The Google Nexus 7 tablet, dubbed the best Android tablet in the world by US-based site, for example, is available at zero interest for less than P600 a month for 24 months with a Smart Bro Flexisurf Pocket WiFi Plan 599, he said.

Manaloto said SmartBro FlexiSurf also accounted for 40 percent of Smart Bro’s total activation.

“We expect to exceed our growth targets for this year with new devices joining the fold and with the continued expansion of Smart LTE,” Manaloto said.

Available in Plans 3500, 1749, and 1299, Smart LTE is the Philippines’ first commercially available Long Term Evolution (LTE) mobile broadband service. The service is capable of speeds of up to 42 mbps through the use of a free USB dongle and can be used on an unlimited basis until April 30, 2013.

Get Inquirer updates while on the go, add us on these apps:

Inquirer Viber

Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.

  • kwangkwang

    smart = scam

  • menemis_mcgyver

    all this smartbro and globe internet people who run this internet business in the philippines has to be arrested and jailed should their company ever reported any increase in earnings. i have been trying to use their service for a number of years now every time i visit the country and i swear it remains useless or just gets crappier every year. in this day and age of 4G technology, the philippine internet providers have barely beaten the speed of dial up modems in the service they provide while amassing huge profits for their holding companies. shame on them for taking the people`s hard earned money they do not deserve to earn.

  • teodoroflorentino

    So much promotional CRAP. Once they’ve reeled you in they leave you dry. I’ve been a SmartBro user since 2007 but through the years passed instead of services getting better its been services getting crappier. So last year I decided to terminate connection and I got me self now a tablet cellular with Smart MicroSim with unlimited data plan. Still a crappy signal because of only the availability of EDGE in our area as compared to what they promote in TV an actor in the middle of nowhere having 3G signal. So why not DSL? We have a Digitel landline but since PLDT acquired DGTL our lines have been on or off. Interconnection with PLDT line have been a hit or miss. Is this the price we have to pay when there is only one player in an area. MONOPOLY serves not the consumers. It was a crime when government agreed and permitted the sale of DGTL to PLDT. This country would be on an upswing economically if not for these OLIGARCHS controlling most of the big businesses and government contracts. And for GLOBE? The same crappy connection. I have me installed WiMax in our home just last week, their DEMO was good, “O Sir ha? Walang buffering. Inside modem pa lang yan. Wala pa yung antenna. And the full speed of your connection would come after 24 hours.” Five days after installation and it would take me ten minutes to download a one minute video in YouTube. No end to all these BUFFERINGS.

    • D L

      A lot of promotional articles on Inquirer lately, just recently was St.Luke opening drug store for poor :)

      I’m in Samar area, using SmartBro since 2007, I don’t switch to anything else since I know it will be likely even worse.

      The customer service tactics changed over years. Before they were admitting the problem (usually slow connection) as “overutilization” and told “the base station is scheduled for expansion”.

      It only got worse as they added subscribers and now they deny the issue alltogether, they tell “the base station is ok” and try to make you to power cycle the modem, ask what browser you have, whether you use router or not, it repeats every time you call until you get exhausted. Those are just psychological tricks to provide crappy service by a monopoly.

      Where are you located, in Manila? The same situation? Here at night the connection is full speed, but during the day it is very slow 30-60kbps.

      Then they have 24 month lock on almost every postpaid plan, no apparent way to get out as soon as you have subscribed.

    • kangsongdaeguk

       I don’t know but our SMART Bros both in Calamba and somewhere in Oriental Mindoro are performing good. Well, I think it’s only starting 2011 did the speed stabilized at at least 150 KB/sec. But nonetheless, very few are the times they are unreliable.

      About Globe – yup indeed! First days, I can watch Youtube without buffering but time went by, boom, I have to download first to watch.

  • samuel

    I hope this people will not suffer same situation as i am, our company subscribed their 1500 plan they said i have 42 hours  or 250 MB free data. The truth is they will charge you by bytes, 250 MB will last 1 hour only. and the worst is they will not going to inform you ( through text or what whatever) if you consumed all your free data and they will charged you continuously, expecting you have 42 hours free will cost you thousand.

To subscribe to the Philippine Daily Inquirer newspaper in the Philippines, call +63 2 896-6000 for Metro Manila and Metro Cebu or email your subscription request here.

Factual errors? Contact the Philippine Daily Inquirer's day desk. Believe this article violates journalistic ethics? Contact the Inquirer's Reader's Advocate. Or write The Readers' Advocate:

c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City,Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94


editors' picks



latest videos